Parking penalty notices and tickets

About the Administrative Penalty System

As of May 1, 2025, the City of Guelph transitioned to an Administrative Penalty System (APS) for parking violations, offering an alternative to court proceedings, streamlining the process and allowing for quicker access to a dispute process and resolution.

Under this process, you can:

  1. Pay a parking penalty notice online, in-person or by mail.
  2. Request a review from a Screening Officer. Decisions are emailed 30 days after receiving your request for review. Following the decision, if you believe the Screening Officer made a mistake, you can request a hearing with a Hearing Officer. Contact [email protected] for general information or visit guelph.ca/aps to schedule a screening review or hearing.

Parking penalty notices received after May 1, 2025

Pay a penalty notice (parking ticket)

Payment of penalty notices are due 30 days after being issued. Penalty notices can be paid online. A convenience fee applies when paying with VISA or MasterCard.

  1. Have your penalty notice number, license plate number, and payment information ready.
  2. Pay your penalty notice online.
  3. Fill out the information, select your method of payment and submit.
  4. You will be sent a confirmation email after payment is accepted.

Alternative payment methods

Pay by mail

To pay a parking fine using cheque or money order please make payable to The City of Guelph and mail payment to the address below. Do not mail cash.

Guelph Provincial Offences Court
59 Carden Street
Guelph, ON N1H 2Z9

Pay in person

Payments in person are accepted in cash, cheque, debit, money order, Visa and MasterCard at the following service locations:

  • ServiceGuelph, City Hall, 1 Carden Street Monday to Friday, 8:30 a.m. to 4 p.m.
  • After-hours at City Hall please use the drop-box west of the main doors for non-cash payments.
  • Guelph Provincial Offences Court, 59 Carden Street: Monday to Friday, 8:30 a.m. to 4 p.m.
  • Both facilities are closed on statutory holidays and Remembrance Day.

Wait times at City Hall are shorter mid-month. We recommend avoiding the end-of-month lineups.

Request a screening review

Within 30 days of being issued the penalty notice, you can request a Screening Officer review. Based on the information you provide, they will make a decision to cancel, affirm or vary the penalty.

  1. Have your penalty notice number and license plate number ready.
  2. Request a screening officer review online.
  3. Fill out the information to request a review.
  4. Provide your rationale and attach any related pictures or documents.
  5. Submit the review.

Please note in person Screening Requests can be made at ServiceGuelph or court counters by completing a Screening Request Form.

A decision will be emailed to you within 30 days of receipt of your request for review. If you would like a review of the decision, you can request a hearing by a Hearing Officer. For general information, please call 519-826-0762 or email [email protected]. To request a screening review or hearing please visit guelph.ca/aps.

If you require accommodation, please contact the City’s Information and Access Coordinator at 519-822-1260 extension 2349, or email [email protected].

For a parking ticket received before May 1, 2025

Payment options

Pay online

Pay a parking ticket online. A convenience fee applies when paying with VISA or MasterCard.

Pay by mail

To pay a parking fine using cheque or money order please make payable to The City of Guelph and mail payment to the address below. Do not mail cash.

Guelph Provincial Offences Court
59 Carden Street
Guelph, ON N1H 2Z9

Pay in person

Payments are accepted in cash, cheque, debit, money order, Visa and MasterCard at the following service locations.

  • ServiceGuelph, City Hall, 1 Carden Street Monday to Friday, 8:30 a.m. to 4 p.m.
  • After-hours at City Hall please use the drop-box west of the main doors for non-cash payments.
  • Guelph Provincial Offences Court, 59 Carden Street: Monday to Friday, 8:30 a.m. to 4 p.m.
  • Both facilities are closed on statutory holidays and Remembrance Day.

Wait times at City Hall are shorter mid-month. Avoid the end-of-month lineups.

Challenge a parking ticket in court

Visit guelph.ca/court to request a trial.

If you believe you received a ticket by mistake, please reach out to our parking operations team by calling 519-822-1260 extension 2423 or report a concern about a parking ticket online.

Additional resources

For more information

Court Services
519-826-0762
Fax: 519-826-6814
[email protected]