Need to contact the City but not sure where to start?
ServiceGuelph | 519-822-1260 | [email protected]
ServiceGuelph | 519-822-1260 | [email protected]
Guelph City Hall
519-822-1260
TTY 519-826-9771
Emergency after-hours contact number for City services 519-822-1260 extension 9
Hours of operation
Phone (general customer service)
Monday to Friday
8:30 a.m. to 4:30 p.m.
Monday to Friday
8:30 a.m. to 4:30 p.m.
In person (ServiceGuelph)
Monday to Friday
8:30 a.m. to 4 p.m.
Monday to Friday
8:30 a.m. to 4 p.m.
Payments and documents continue to be accepted through the drop box mail slot at the front of City Hall.
Offices are closed on all statutory holidays, Easter Monday, John Galt Day (Civic Holiday), and Remembrance Day.
General inquiries are best directed to departments whose contact info is listed below or search for a specific employee using our employee directory.
City Hall contacts
| Department/Facility | Location | Phone | |
|---|---|---|---|
| ServiceGuelph | City Hall | 519-822-1260 | [email protected] |
| Clerk’s Office | City Hall | 519-837-5603 | [email protected] |
Parks and recreation facilities
| Facility | Location | Phone | |
|---|---|---|---|
| Centennial Park Arena | 373-377 College Avenue West | 519-837-5699 | [email protected] |
| Evergreen Seniors Centre | 683 Woolwich Street | 519-823-1291 | [email protected] |
| Exhibition Park Arena | 70 Division Street | 519-837-5699 | [email protected] |
| Victoria Road Community Centre |
151 Victoria Road North | 519-837-5699 | [email protected] |
| West End Community Centre | 21 Imperial Road South | 519-837-5699 | [email protected] |
Guelph transit
| Department | Location | Phone | |
|---|---|---|---|
| Guelph Transit | 170 Watson Road | 519-822-1811 | [email protected] |
Guelph Public Library
| Facility | Location | Phone | |
|---|---|---|---|
| Main/Administration | 100 NorfolkStreet | 519-824-6220 | [email protected] |
| Bullfrog Mall branch | 380 Eramosa Road | 519-829-4401 | [email protected] |
| Scottsdale Centre branch | 650 Scottsdale Drive | 519-829-4402 | [email protected] |
| West End branch | 21 Imperial Road South | 519-829-4403 | [email protected] |
| Westminster Square branch | 100-31 Farley Drive | 519-829-4404 | [email protected] |
| East Side branch | 1 Starwood Drive. | 519-829-4405 | [email protected] |
Arts and culture
| Facility | Location | Phone | |
|---|---|---|---|
| Guelph Civic Museum | 52 Norfolk Street | 519-836-1221 | [email protected] |
| McCrae House | 108 Water Street | 519-836-1482 | [email protected] |
| River Run Centre | 35 Woolwich Street | 519-837-5662 519-763-3000 (Box Office) |
[email protected] |
| Sleeman Centre | 50 Woolwich Street | 519-822-4900 | [email protected] |
| Tourism | City Hall | 519-837-1335 | [email protected] |
Corporate administration
| Department | Location | Phone | |
|---|---|---|---|
| CAO‘s Office | City Hall | 519-837-5602 | [email protected] |
| Legal and Realty Services | City Hall | 519-837-5637 | [email protected] |
Corporate services
| Service/Department | Location | Phone | |
|---|---|---|---|
| Human Resources | City Hall | 519-837-5601 | [email protected] |
| Job applications | City Hall | 519-837-5601 | [email protected] |
| Corporate Communications | City Hall | 519-822-1260 | [email protected] |
| Court Services | 59 Carden Street | 519-826-0762 | courtse[email protected] [email protected] |
| Information Technology | City Hall | 519-822-1260 extension 2499 | [email protected] |
Mayor’s Office
| Department | Location | Phone | |
|---|---|---|---|
| Mayor’s Office | City Hall | 519-837-5643 | [email protected] |
Councillors
Visit the City Council section for contact information
Infrastructure, Development and Enterprise Services
| Service/Department | Location | Phone | |
|---|---|---|---|
| Building Services | City Hall | 519-837-5615 | [email protected] |
| Business Development and Enterprise | City Hall | 519-837-5600 | [email protected] |
| Engineering Services | City Hall | 519-837-5604 | [email protected] |
| Planning Services | City Hall | 519-837-5616 | [email protected] |
| Solid Waste Resources (Waste Resource Innovation Centre) |
110 Dunlop Drive | 519-767-0598 | [email protected] |
| Traffic Investigations and Parking | City Hall | 519-837-5604 | [email protected] [email protected] |
| Wastewater Services | 530 Wellington Street | 519-837-5629 | [email protected] |
| Water Services | 29 Waterworks Place | Monday to Friday 8 a.m.-4 p.m. 519-837-5627 After-hours emergencies 1-866-630-9242 |
[email protected] |
Operations
| Service/Department | Location | Phone | |
|---|---|---|---|
| Bylaw Enforcement, Licensing and Security Division | City Hall | 519-837-2529 | Report issues online |
| Roadway, Sidewalk and Boulevard Maintenance (winter control), Traffic Field Operations (signs and signals) |
45 Municipal Street | 519-837-5628 | [email protected] |
Finance
| Service/Department | Location | Phone | |
|---|---|---|---|
| Accounts Payable | City Hall | 519-822-1260 extension 2408 |
[email protected] |
| Administration | City Hall | 519-837-5610 | [email protected] |
| Procurement and Risk Management |
City Hall | 519-837-5610 | [email protected] |
| Taxation and Revenue | City Hall | 519-837-5605 | [email protected] |
Enterprise services
| Service/Department | Location | Phone | |
|---|---|---|---|
| Community Energy | City Hall | 519-822-1260 extension 2079 |
[email protected] |
| Downtown Renewal | City Hall | 519-822-1260 extension 2475 |
[email protected] |
| Economic Development | City Hall | 519-837-5600 | [email protected] |
Police, fire and emergency services
| Service/Department | Location | Phone | |
|---|---|---|---|
| Emergency | Not applicable | 911 | Not applicable |
| Fire and EMS Administration | 50 Wyndham Street South | 519-824-3232 | [email protected] |
| Police Administration | 15 Wyndham Street South | 519-824-1212 | Email list |