Contact us

Need to contact the City but not sure where to start?
ServiceGuelph | 519-822-1260 | [email protected]

Guelph City Hall

1 Carden Street
Guelph, Ontario
N1H 3A1

Social media accounts

519-822-1260
TTY 519-826-9771
Emergency after-hours contact number for City services 519-822-1260 extension 9

Hours of operation

Regular hours
Monday to Friday
8:30 a.m. to 4:30 p.m.
Summer hours (July and August)
Monday to Friday
8:30 a.m. to 4 p.m.

Offices are closed on all statutory holidays and Remembrance Day.

General inquiries are best directed to departments whose contact info is listed below or search for a specific employee using our employee directory.

City Hall contacts

Department/Facility Location Phone E-mail
ServiceGuelph City Hall 519-822-1260 [email protected]
Clerk’s Office City Hall 519-837-5603 [email protected]

Parks and recreation facilities

Facility Location Phone E-mail
Centennial Park Arena 373-377 College Avenue West 519-837-5699 [email protected]
Evergreen Seniors Centre 683 Woolwich Street 519-823-1291 [email protected]
Exhibition Park Arena 70 Division Street 519-837-5699 [email protected]
Victoria Road
Community Centre
151 Victoria Road North 519-837-5699 [email protected]
West End Community Centre 21 Imperial Road South 519-837-5699 [email protected]

Guelph transit

Department Location Phone E-mail
Guelph Transit 170 Watson Road 519-822-1811 [email protected]

Guelph Public Library

Facility Location Phone E-mail
Main/Administration 100 NorfolkStreet 519-824-6220 [email protected]
Bullfrog Mall branch 380 Eramosa Road 519-829-4401 [email protected]
Scottsdale Centre branch 650 Scottsdale Drive 519-829-4402 [email protected]
West End branch 21 Imperial Road South 519-829-4403 [email protected]
Westminster Square branch 100-31 Farley Drive 519-829-4404 [email protected]
East Side branch 1 Starwood Drive. 519-829-4405 [email protected]

Arts and culture

Facility Location Phone E-mail
Guelph Civic Museum 52 Norfolk Street 519-836-1221 [email protected]
McCrae House 108 Water Street 519-836-1482 [email protected]
River Run Centre 35 Woolwich Street 519-837-5662
519-763-3000
(Box Office)
[email protected]
Sleeman Centre 50 Woolwich Street 519-822-4900 [email protected]
Tourism City Hall 519-837-1335 [email protected]

Corporate administration

Department Location Phone E-mail
CAO‘s Office City Hall 519-837-5602 [email protected]
Legal and Realty Services City Hall 519-837-5637 [email protected]

Corporate services

Service/Department Location Phone E-mail
Human Resources City Hall 519-837-5601 [email protected]
Job applications City Hall 519-837-5601 [email protected]
Corporate Communications City Hall 519-822-1260 [email protected]
Court Services 59 Carden Street 519-826-0762 [email protected]
[email protected]
Information Technology City Hall 519-822-1260 extension 2499 [email protected]

Mayor’s Office

Department Location Phone E-mail
Mayor’s Office City Hall 519-837-5643 [email protected]

Councillors

Visit the City Council section for contact information

Infrastructure, Development and Enterprise Services

Service/Department Location Phone E-mail
Building Services City Hall 519-837-5615 [email protected]
Business Development and Enterprise City Hall 519-837-5600 [email protected]
Engineering Services City Hall 519-837-5604 [email protected]
Planning Services City Hall 519-837-5616 [email protected]
Solid Waste Resources
(Waste Resource Innovation Centre)
110 Dunlop Drive 519-767-0598 [email protected]
Traffic Investigations and Parking City Hall 519-837-5604 [email protected]
[email protected]
Wastewater Services 530 Wellington Street 519-837-5629 [email protected]
Water Services 29 Waterworks Place Monday to Friday
8 a.m.-4 p.m.
519-837-5627
After-hours emergencies
1-866-630-9242
[email protected]

Operations

Service/Department Location Phone E-mail
Bylaw Enforcement, Licensing and Security Division City Hall 519-837-2529 Report issues online
Roadway, Sidewalk
and Boulevard Maintenance
(winter control), Traffic Field Operations
(signs and signals)
45 Municipal Street 519-837-5628 [email protected]

Finance

Service/Department Location Phone E-mail
Accounts Payable City Hall 519-822-1260
extension 2408
[email protected]
Administration City Hall 519-837-5610 [email protected]
Procurement and
Risk Management
City Hall 519-837-5610 [email protected]
Taxation and Revenue City Hall 519-837-5605 [email protected]

Enterprise services

Service/Department Location Phone E-mail
Community Energy City Hall 519-822-1260
extension 2079
[email protected]
Downtown Renewal City Hall 519-822-1260
extension 2475
[email protected]
Economic Development City Hall 519-837-5600 [email protected]

Police, fire and emergency services

Service/Department Location Phone E-mail
Emergency Not applicable 911 Not applicable
Fire and EMS Administration 50 Wyndham Street South 519-824-3232 [email protected]
Police Administration 15 Wyndham Street South 519-824-1212 Email list