Common concerns about donation bins include illegal dumping, graffiti, damage, misleading signs and/or placing a donation bin on a property without permission. To report these or other concerns:
- Call 519-837-map app2529
- Report a concern about a donation bin/box online
We’ll respond within two days - Use the map app to report a concern about a donation bin
Licensing donation bins
Donation bins must be licensed by the City of Guelph. According to the City’s business licensing bylaw, the City can:
- Remove unlicensed donation bins
- Issue fines for unlicensed donation bins
- Require the licensed operator to maintenance or repair the box and/or the area around it
To get a licence, donation bin/box operators need to
- Get the property owner’s permission to place the bin
- Meet Guelph’s zoning bylaw
- Clearly identify who owns the bon, and indicate whether the operator is not-for-profit or for-profit organization
- Maintain adequate insurance
- Maintain and/or repair bins routinely
- Demonstrate that bins will not cause safety concerns or affect pedestrian accessibility