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Report a problem with a newspaper box:
- Use the Report a problem map
- Use the online form, or
- Call 519-837-2529
We will respond within two business days.
Common concerns about newspaper boxes include:
- graffiti
- damage
- misleading signs
- placing a box on a property without permission
Licensing newspaper/publication dispensing boxes
Newspaper/publication distribution boxes must be licensed by the City of Guelph. According to the City’s business licensing bylaw, the City can:
- remove unlicensed newspaper boxes
- issue fines for unlicensed newspaper boxes
- require the licensed operator to maintenance or repair the box and/or the area around it
To get a licence, operators need to:
- get the property owner’s permission to place the box
- meet Guelph’s zoning bylaw
- clearly identify who owns the box
- maintain adequate insurance
- maintain and/or repair boxes routinely
- demonstrate boxes will not cause safety concerns or affect pedestrian access
After-hours contact numbers
Bylaw enforcement
519-837-2529
Emergency locates (ON1Call)
1-800-400-2255
Noise complaints
Guelph Police
519-824-1212
Operations
(e.g. traffic lights, road obstructions)
519-837-5628
select “1” for emergencies
Parks
519-837-5626
Parking exemptions
519-836-7277
Power outages
Guelph Hydro
519-822-3010
Railway concerns
519-501-3221
Spills
Guelph Environmental Protection Officer
519-837-5629
Ministry of the Environment Spills Action Centre
1-800-268-6060
Wastewater Services
519-837-5629
Water Services
519-837-5627