| Fare structure | Cash | Single ride | Day pass | Monthly pass |
|---|---|---|---|---|
| Adults | $3.00 | $2.80 | $8.00 | $80.00 |
| Youth | $3.00 | $2.25 | $8.00 | $68.00 |
| Seniors | $3.00 | $2.25 | $8.00 | $68.00 |
Passengers are required to pay a fare when they take Guelph Transit by using their OnYourWay fare card or cash. OnYourWay fare cards can be purchased for $5.00.
Where to buy bus fare and OnYourWay fare cardsGuelph Transit OnYourWay Mobile AppInformation for post-secondary students
About bus fare
When you purchase an OnYourWay fare card, you are agreeing to pay the current fare as outlined in the fare structure above. Sales of OnYourWay fare cards and fare products are final and non-refundable. OnYourWay fare cards are non-transferable and will be confiscated if used by another person.
- Adult fare is for passengers who are age 18 to 64
- Youth fare: to be eligible, passengers must be between 13 and 17 years old, or those age 18 and older must be in full-time attendance at high school. Government issued ID or proof of high-school enrollment required.
- Senior fare is for passengers age 65 years of age or older. Government-issued ID must be shown upon request
- Child: As of March 1, 2022, children aged 12 and under ride free. A new OnYourWay fare card is required at a cost of $5 for those aged five to 12 years old who do not already have an existing OnYourWay fare card. Children four and under remain free and do not require a fare card. See more details on the Kids Ride Free pilot program.
- Class pass for students under 12: Teachers in Guelph can take advantage of the Kids Ride Free program and get one OnYourWay fare card for an entire class (children aged 12 and under) to use transit for field trips at a cost of $5 per card. The fare card would be loaded with rides for teachers, chaperones and anyone over the age of 12. Call 519-822-1811 or email [email protected] for details.
- Day Passes – provides unlimited one-day travel on Guelph Transit and is valid for groups on Saturdays and Sundays
- Visually impaired riders registered with the CNIB ride FREE; riders must present a CNIB registration card when boarding the bus
- Personal Assistant for Leisure Activities (PAL) Card
- Mobility service is available by application only;
- Annual Transit and Parking Pass Program for Veterans
- Affordable Bus Pass
- Guelph Transit and GO Fare integration
Transfers
Passengers can transfer routes at any point where two routes connect. Passengers must request a transfer when they first board the bus if they require a transfer to continue along their route. When boarding a bus with a transfer, passengers must present the transfer to the driver unfolded and date-side up for inspection. Transfers must NOT be placed in the fare box.
A 60-minute transfer is automatically activated on your OnYourWay card when paying with a monthly pass or stored ride/dollar value. No additional fare will be deducted from your card if you tap again within that 60-minute period. If you pay cash, you will need to request a paper transfer from the transit operator. Paper transfers state the expiry date and time.
Fare disputes
Guelph Transit routes and schedules are subject to change without notice and services may be temporarily disrupted due to unforeseen circumstances. Where possible, changes will be posted in advance to notify passengers of the adjusted hours and service levels. These changes are taken into account when calculating Guelph Transit’s fare structure. Discount, adjustments, extensions and refunds will not be issued as a result of closures or service disruptions.
In the event of a fare or transfer dispute, passengers are requested to pay the proper fare and then contact:
Guelph Transit
170 Watson Road South, Guelph, Ontario N1L 1C1
519-822-1811
TTY: 519-826-9771
[email protected]
You will be required to provide the date, time, route and vehicle number in order to proceed with your dispute.
For more information
519-822-1811
TTY: 519-826-9771
[email protected]