Who is eligible to apply?

Eligibility requirements are: Must be a resident of Guelph Adults, youths, and seniors who are experiencing barriers to accessing public transit based on their low family income as per the Statistics Canada LICO (low income cut off) measure may qualify Post-secondary students may apply with the exception of University of Guelph full-time students who receive a U-pass included in their student fees

Where can I pick up an application or purchase an affordable bus pass?

Applications are available at the following City locations: ServiceGuelph, City Hall ( Note: Wait times are always shorter mid-month. Save yourself time by avoiding the end-of-month lineup.) Evergreen Seniors Community Centre West End Community Centre Guelph Transit administration office guelph.ca (download application form only) Passes can also be purchased at the same locations once an approval letter has been received.

Affordable bus pass - City of Guelph

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About the program

As a part of the City of Guelph’s subsidy program, Guelph Transit offers the affordable bus pass to help you get around Guelph using public transportation. Adults, youths and seniors living in low-income households can apply any time for a one-year pass. Affordable bus passes must be renewed each year.

Affordable bus pass prices

If you are approved for an affordable bus pass, the cost per month is $37.50 for an adult, $32.00 for a youth and $31 for a senior. More information is available on the fares and passes page.

How to apply for an affordable bus pass

For more information

Agency inquiries: 519-822-1260 extension 2042
TTY (Teletype for deaf): 519-826-9771
General inquiries: 519-837-5618

Frequently asked questions

The affordable bus pass is a lower-cost pass to help low-income individuals get around Guelph using public transportation. This program aims to make getting around and connecting with the community more affordable. Adults, youths, and seniors living in low-income households are encouraged to apply for this program. The affordable bus pass program is an investment in our community aimed at minimizing barriers for people living on a low income.

Eligibility requirements are:

Must be a resident of Guelph
Adults, youths, and seniors who are experiencing barriers to accessing public transit based on their low family income as per the Statistics Canada LICO (low income cut off) measure may qualify
Post-secondary students may apply with the exception of University of Guelph full-time students who receive a U-pass included in their student fees

Customers must apply annually. For example, if a person applies for an affordable bus pass in July they will need to reapply again the following July.

Yes. The affordable bus pass can be used on any of Guelph Transit’s buses (convention and mobility).

Applications are available at the following City locations:

ServiceGuelph, City Hall (Note: Wait times are always shorter mid-month. Save yourself time by avoiding the end-of-month lineup.)
Evergreen Seniors Community Centre
West End Community Centre
Guelph Transit administration office
guelph.ca (download application form only)

Passes can also be purchased at the same locations once an approval letter has been received.

It takes about two weeks or 10 business days to process an application.

Effective April 1, 2014, Guelph Transit’s policy for replacement passes will be applied to the Affordable Bus Pass program. “Guelph Transit will not replace lost or stolen tickets, day passes or monthly passes. Tickets, day passes and monthly passes are non-refundable. Day passes and monthly passes are non-transferrable.”