Affordable bus pass

The affordable bus pass is a lower-cost pass to help low-income individuals get around Guelph using public transportation. This program aims to make getting around and connecting with the community more affordable. Adults, youths, and seniors living in low-income households are encouraged to apply for this program. The affordable bus pass program is an investment in our community aimed at minimizing barriers for people living on a low income.

Eligibility requirements are:

• Must be a resident of Guelph
• Adults, youths, and seniors who are experiencing barriers to accessing public transit based on their low family income as per the Statistics Canada LICO (low income cut off) measure may qualify
• Post-secondary students may apply with the exception of University of Guelph full-time students who receive a U-pass included in their student fees

Customers must apply annually. For example, if a person applies for an affordable bus pass in July they will need to reapply again the following July.

See Transit Fares.

Yes. The affordable bus pass can be used on any of Guelph Transit’s buses (convention and mobility).

Applications are available at the following City locations:

• ServiceGuelph, City Hall (Note: Wait times are always shorter mid-month. Save yourself time by avoiding the end-of-month lineup.)
• Evergreen Seniors Community Centre
• West End Community Centre
• Guelph Transit administration office
• guelph.ca (download application form only)

Passes can also be purchased at the same locations once an approval letter has been received.

It takes about two weeks or 10 business days to process an application.

Effective April 1, 2014, Guelph Transit’s policy for replacement passes will be applied to the Affordable Bus Pass program. “Guelph Transit will not replace lost or stolen tickets, day passes or monthly passes. Tickets, day passes and monthly passes are non-refundable. Day passes and monthly passes are non-transferrable.”