Load your OnYourWay fare card

Reload your OnYourWay fare card

Guelph Transit fare products can be added to your OnYourWay fare card online or in person at a City facility or select retailer.

How to load your card

Once you have created your account, and registered your card, you can now load your fares, making paying for transit easy, convenient, and more secure.

  1. Select the ‘Reload’ tab, select the card you want to reload from the ‘+ Add Card’ dropdown list. Select the ‘+’ under ‘E-Cash’ to load the desired amount of ‘E-Cash’ or enter the amount.’
  2. Select ‘+ Add to Cart.’ Note: If you have multiple cards to load, complete the action again by adding the next card from the dropdown list.
  3. Click the shopping cart once completed. Your shopping cart will display the ‘E-Cash’ added. Verify the total in the cart. Note: If you need to go back select ‘Close’ to close the shopping cart. Click the ‘x’ if you need to remove any specific item added to the cart.
  4. Select ‘Checkout’ to proceed to the payment screen to complete your purchase.

Collection of personal information

Personal information is being collected and will be used to manage your Guelph Transit on your way online account and any transactions that you make as well as communicate with you regarding these matters. The City of Guelph uses a third-party service provider (Payment in Motion Inc.) to administer its cloud-based Electronic Fare Management System.

When you use your account to manage or register your on your way card additional personal information may be collected (e.g. transaction information, dates and time of travel, etc.) Creating an account and registering electronic fare cards are optional and not required to travel on Guelph Transit and use the on your way card.

Personal information, as defined by Section 2 of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), is collected under the authority of the Municipal Act, 2001, and in accordance with the provisions of MFIPPA.

If you have questions about the collection, use and disclosure of this personal information please contact the Information and Access Coordinator at 519-822-1260 extension 2349 or [email protected].