City of Guelph
Home » Living in Guelph » Getting Around » Guelph Transit » Guelph Transit Fare » Connect-To-GO Fare Discount Program

Connect-To-GO Fare Discount Program

Do you ride the GO Train and Guelph Transit?

The Connect-to-GO program allows you to ride for free on Guelph Transit when you are connecting to and from the GO Train at Guelph Central Station.

All you have to do is link your OnYourWay fare card to your PRESTO account, tap your OnYourWay fare card when you get on a Guelph Transit bus, and tap it again on a co-fare validator machine when you get off at Guelph Central Station. Tapping on the machine ensures the Guelph Transit fare is refunded back to you.

Please note this discount applies to GO Train fares only and is not valid for not for GO Bus trips.

To participate in the program, you need to link your OnYourWay fare card to a PRESTO account, which can be done by completing the OnYourWay Support Request form. :

Please note that it takes Guelph Transit staff up to two business days to process your request. Once your accounts are successfully linked, they will notify you by email.

How It Works

Starting your trip on Guelph Transit

Ride a Guelph Transit bus to Guelph Central Station. Tap your OnYourWay card when you get on the bus.

When you get off the bus, tap your OnYourWay card on the co-fare validator at Guelph Central Station. Continue your trip using the GO Train.

Ending your trip with Guelph Transit

Ride the GO Train to Guelph Central Station. When you get off the train, tap your OnYourWay card on the co-fare validator at Guelph Central Station. Continue your trip by boarding a Guelph Transit bus and tap your OnYourWay card.

Important notes

  • You have 40 minutes to tap off the GO train and connect to a Guelph Transit bus, or vice versa.
  • Ensure you are not using a “Default Trip” for your GO Train ride. Guelph Transit needs your tap time to confirm your free fare.
  • Once you have tapped your OnYourWay card on both machines, you will get a refund of the fare.
  • Refunds are issued when your trip starts with Guelph Transit. When your trip ends with Guelph Transit, your ride is accepted with $0 taken instead of a refund.

Frequently Asked Questions

Where Are the Validators Located?

Onyourway co-fare validator sign with a yellow arrow.

There are two validators, one beside the Guelph Central Station building and one along the train platform, beside the fare vending machines. Follow the two directional signs along the Guelph Transit platforms to help you locate the validators.

I See a Correction on My Onyourway Account, What Does This Mean?

If you tapped your card on the bus and on the co-fare validator, but did not take a GO Train trip, we will reverse the refund on your account.

My Onyourway Card Is Not Registered, Do I Still Qualify?

Yes. Request to link your OnYourWay fare card and PRESTO card through our OnYourWay Support Request. Once you complete this process, you will have successfully registered your OnYourWay fare card. Guelph Transit staff will notify you by email once your enrolment is confirmed.

Why Did I Not Receive a Refund for My Trip?

Please forward your OnYourWay card number to [email protected]. Include the date and time of the trip. Guelph Transit staff will investigate the transaction and get back to you.

I Replaced My Onyourway Fare Card. Is My PRESTO Card Still Linked?

Yes. When you replace your OnYourWay fare card using the Reduced Transit Fare Eligibility portal, your PRESTO card stays linked to your account.

For More Information

519-822-1811
TTY: 519-826-9771
[email protected]