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Transit fare
| Fare structure | Cash | Single ride | Day pass |
|---|---|---|---|
| Adults | $3.25 | $2.80 up to a maximum of $89.60 per month | $8.40 |
| Concession (Youth (13-17), Seniors (65+), Post-secondary) |
$3.25 | $2.25 up to a maximum of $72 per month | $8.40 |
The monthly pass has been discontinued and replaced with a new pay-as-you-go monthly fare cap program.
Affordable Bus Pass users in Tiers B and C follow a pay-as-you-go model. Tier A customers pay $4 for the month.
| Tier | Fee |
|---|---|
| Tier A | $4 for the month |
| Tier B | $0.62 per ride, up to a maximum of $19.84/month |
| Tier C | Adults: $1.17 per ride, up to a maximum of $37.44/month. Youth: $1 per ride, up to a maximum of $32/month. Seniors: $0.96 per ride, up to a maximum of $30.72/month<./td> |
Passengers are required to pay a fare when they take Guelph Transit by using their OnYourWay fare card or cash. OnYourWay fare cards can be purchased for $5.
About bus fare
When you purchase an OnYourWay fare card, you are agreeing to pay the current fare as outlined in the fare structure above. Sales of OnYourWay fare cards and fare products are final and non-refundable. OnYourWay fare cards are non-transferable and will be confiscated if used by another person.
- Adult fare is for passengers who are age 18 to 64.
- Concession fares are discount fares for seniors, youth and post-secondary students (excluding University of Guelph). To be eligible for a concession fare:
- Senior passengers must be 65 years-of-age or older.
- Youth passengers must be between 13 and 17 years-of-age, or those age 18 and older must be in full-time attendance at high school.
- Post-secondary students must show proof of enrollment to a post-secondary program (excluding University of Guelph students). University of Guelph student passes will continue to be provided by semester through the City’s agreement with the Central Student Association.
Government-issued ID and/or proof of enrollment (where applicable) must be presented upon request.
- Child: Children 12 and under ride free. A new OnYourWay fare card is required at a cost of $5 for those aged 5 to 12 who do not already have an existing fare card. Children four and under remain free and do not require a fare card. See more details on the Kids Ride Free program.
- Class pass for students under 12: Organizations/educators can utilize the ‘Kids Ride Free’ program, for groups of children aged 12 and under. For details and to request a ‘Class Pass’ registered OnYourWay fare card, please contact Guelph Transit at 519-822-1811 or email [email protected].
- Day passes provide unlimited one-day travel on Guelph Transit.
- Visually impaired riders registered with the CNIB ride free; riders must present a CNIB registration card when boarding the bus.
- Mobility service is available by application only.
- Personal Assistant for Leisure Activities (PAL) Card
- Welcome to Guelph
- Annual Transit and Parking Pass Program for Veterans
- Affordable Bus Pass
- Guelph Transit and GO Fare integration
Pay-as-you-go program
Instead of a monthly pass, riders simply load their OnYourWay card with money and pay as they go. Learn how it works:
The pay-as-you-go system lets riders load their OnYourWay fare card with as much money as they want, whenever they want; there’s no need to buy a monthly pass upfront each month.
Any balance remaining on a fare card at the end of the month stays on the card for future use—the balance doesn’t expire.
With the monthly fare cap, riders pay for the first 32 single rides in a month, then tap and ride free for the rest of the month.
The monthly cap begins at 12 a.m. on the first of every month and ends at 11:59 p.m. on the last day of each month.
Transfers
Passengers can transfer routes at any point where two routes connect.
Transfer windows are 90 minutes. A transfer is automatically activated on your OnYourWay card. No additional fare will be deducted from your card if you tap again within that 90-minute period. If you pay cash, you will need to request a paper transfer.
Fare disputes
Guelph Transit routes and schedules are subject to change without notice and services may be temporarily disrupted due to unforeseen circumstances. Where possible, changes will be posted in advance to notify passengers of the adjusted hours and service levels. These changes are taken into account when calculating Guelph Transit’s fare structure. Discount, adjustments, extensions and refunds will not be issued as a result of closures or service disruptions.
In the event of a fare or transfer dispute, passengers are requested to pay the proper fare and then contact:
Guelph Transit
170 Watson Road South, Guelph, Ontario N1L 1C1
519-822-1811
TTY: 519-826-9771
[email protected]
You will be required to provide the date, time, route and vehicle number in order to proceed with your dispute.
For more information
519-822-1811
TTY: 519-826-9771
[email protected]