We’re waiving the $5 OnYourWay fare card fee until further notice.
Buy an OnYourWay reloadable fare card from a City facility or authorize retailer. When you get your card at a City facility or retailer, you must make a transaction (e.g. purchase rides/monthly pass or add a dollar value to the card). We do not hand out cards with no value on them.
Note: If you are eligible for a Reduced fare card (youth, senior, post-secondary or Affordable Bus Pass), the first card must be obtained at ServiceGuelph or the Guelph Transit administration office. Tell customer service staff what card you need to ensure you receive the correct fare category.
Alternatively, you can pick-up a blank card with no dollar value on it at a designated retailer (refer to chart). Once you get the card, please email [email protected] or call 519-822-1811 and provide:
- Your name
- Type of card you’re needing to activate (youth, senior, post-secondary, Affordable Bus Pass)
- Your proof of eligibility
Only Adult OnYourWay fare cards can be purchased at authorized retailers, Guelph Public Library branches and the Guelph Museum. However, Adult and Reduced fare cards can be reloaded at any City facility or select retailer.
- Adult: Available to anyone.
- Reduced: Available to those who show proof of eligibility for reduced fares such as youth (5–18 years; youth pass expires on December 31 of 18th year), senior (65+ years), and other special transit fare programs (e.g. Affordable Bus Pass).