Make the Right Call – when to call 911

A photo of a hand holding a cell phone with the 911 on the screen. Also there are icons of a cell phone, a medical cross, a heart with a pulse line through it, a medicine bottle, a virus, an ambulance, a bandaid, and broken bones.

Make the right call

If there’s an emergency or life-threatening situation don’t hesitate – call 911 and Guelph-Wellington Paramedic Service will respond.

If it’s not an emergency don’t call 911, consider other healthcare resources like walk-in clinics or your doctor’s office. By calling 911 in a non-emergency situation, you could be taking emergency resources from someone in need. Use 911 for emergencies only.

You won’t skip the line or be seen faster by a medical team at the hospital if you call 911 and arrive by ambulance for a non-emergency concern.

Make the right call, it can save a life.