Fares and passes

Guelph transit logoPassengers are required to pay a fare when they take Guelph Transit. Fare can be cash, a valid bus ticket, a valid bus pass, or a valid transfer.

Guelph Transit offers many fare programs to passengers, including monthly passes, day passes, tickets, and subsidized programs. Guelph Transit will not replace lost or stolen tickets, day passes or monthly passes. Tickets, day passes and monthly passes are non-refundable. Day passes and monthly passes are non-transferrable.

Guelph Transit routes and schedules are subject to change without notice and services may be temporarily disrupted due to unforeseen circumstances. Where possible, changes will be posted in advance to notify passengers of the adjusted hours and service levels. These changes are taken into account when calculating Guelph Transit’s fare structure. Discount, adjustments, extensions and refunds will not be issued as a result of closures or service disruptions.

2016 Guelph Transit Fares – effective January 1, 2016

2016 Fare structure Cash Single tickets 10 tickets Day pass Monthly pass Affordable bus pass
Adults $3.00 $2.80 $28.00 $8.00 $80.00 $37.50
Youth $3.00 $2.25 $22.50 $8.00 $68.00 $32.00
Seniors $3.00 $2.25 $22.50 $8.00 $68.00 $31.00

Where to get tickets and passes

Guelph Transit vendors are permitted to sell individual tickets at the prices designated above. Single ticket sales are the choice of each vendor, so please contact your nearest vendor to find out if they do so.

About tickets and passes

Guelph Transit monthly buses passes can be used as a non-refundable tax credit. Keep your monthly passes for tax time; you may be eligible to receive a tax credit on your personal income tax return.

Passes authorized for use on Guelph Transit cannot be used for continuous travel on the same bus.


Passengers can transfer routes at any point where two routes connect. Passengers must request a transfer when they first board the bus if they require a transfer to continue along their route. When boarding a bus with a transfer, passengers must present the transfer to the driver unfolded and date-side up for inspection. Transfers must NOT be placed in the fare box.

A transfer is valid for one hour from time of issue and is valid as part of one continuous trip from origin to destination. Please retain your transfer if you need to travel on multiple buses to arrive at your destination. Transfers are valid for stopovers or layovers within the one-hour time period. Passengers must present their transfer to the operator upon entry.

Fare disputes

In the event of a fare or transfer dispute, passengers are requested to pay the proper fare and then contact:

Guelph Transit
170 Watson Road South, Guelph, Ontario N1L 1C1
TTY: 519-837-5731
Fax: 519-822-1322

You will be required to provide the date, time, route and vehicle number in order to proceed with your dispute.