Guelph Transit fares and passes

Guelph Transit is changing service to slow the spread of coronavirus. Free transit until April 30; operating on a 30-minute schedule Monday to Saturday.

More details about the service change

OnYourWay fare card
Tap and go with Guelph Transit’s OnYourWay fare card to make paying for transit easy, convenient and more secure.

Passengers are required to pay a fare when they take Guelph Transit.

Guelph Transit fares

2019 Fare structure Cash Single tickets 10 tickets Day pass Monthly pass Affordable bus pass
Adults $3.00 $2.80 $28.00 $8.00 $80.00 $37.50
Youth $3.00 $2.25 $22.50 $8.00 $68.00 $32.00
Seniors $3.00 $2.25 $22.50 $8.00 $68.00 $31.00

Where to buy bus tickets, passes and OnYourWay fare cards

Guelph Transit routes and schedules are subject to change without notice and services may be temporarily disrupted due to unforeseen circumstances. Where possible, changes will be posted in advance to notify passengers of the adjusted hours and service levels. These changes are taken into account when calculating Guelph Transit’s fare structure. Discount, adjustments, extensions and refunds will not be issued as a result of closures or service disruptions.

About tickets and passes

Guelph Transit monthly buses passes can be used as a non-refundable tax credit. Keep your monthly passes for tax time; you may be eligible to receive a tax credit on your personal income tax return.

Passes authorized for use on Guelph Transit cannot be used for continuous travel on the same bus.

Transfers

Passengers can transfer routes at any point where two routes connect. Passengers must request a transfer when they first board the bus if they require a transfer to continue along their route. When boarding a bus with a transfer, passengers must present the transfer to the driver unfolded and date-side up for inspection. Transfers must NOT be placed in the fare box.

A 60-minute transfer is automatically activated on your card when paying with a monthly pass or stored ride/dollar value. No additional fare will be deducted from your card if you tap again within that 60-minute period. If you pay cash, you will need to request a paper transfer from the transit operator. Paper transfers state the expiry dateand time.

Fare disputes

In the event of a fare or transfer dispute, passengers are requested to pay the proper fare and then contact:

Guelph Transit [break]170 Watson Road South, Guelph, Ontario N1L 1C1[break]519-822-1811[break]TTY: 519-837-5731[break]Fax: 519-822-1322[break]transit@guelph.ca

You will be required to provide the date, time, route and vehicle number in order to proceed with your dispute.

For more information

519-822-1811
TTY: 519-837-5731
transit@guelph.ca