Water Services is located at 29 Waterworks Place. Office hours are Monday to Friday, 8 a.m. to 4 p.m.
After-hours emergencies: 1-866-630-9242
We are currently at Level 2 Red: reduce and stop nonessential use.
Since the introduction of the Safe Drinking Water Act in 2002, more than $24 million dollars has been invested in Guelph’s water infrastructure to ensure the safety and quality of Guelph’s water supply.
Guelph relies on groundwater for its water supply. We are committed to reducing our water use and protecting our water resources.
The City of Guelph is committed to ensuring clean, safe drinking water for our citizens — today, and into the future.
The Water Supply Master Plan forms an integral part of the overall Water Supply Strategy that was initiated in 1999.
The Guelph Wastewater Treatment Plant (WWTP) provides treatment of domestic, commercial, institutional and industrial wastewater collected from the City of Guelph and the neighbouring community of the Township of Guelph/Eramosa.
Wise water use continues to help keep Guelph water and wastewater rates comparable to other Ontario municipalities. In 2016, water and wastewater rates will increase by 4.0 per cent.
Stormwater refers to rainwater, melted snow or water that runs off our roofs, driveways and roads rather than soaking into the ground. We manage stormwater to control flooding and reduce pollution in our rivers and waterways.