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The Corporate Asset Management initiative aims to ensure reliable service by formalizing a comprehensive and systematic approach to managing the City’s infrastructure assets. One goal of the initiative is to support City departments in managing assets in a way that balances levels of service, risk and cost effectiveness throughout the entire asset lifecycle. A comprehensive approach to asset management builds a solid foundation using detailed data and evidence to enhance decision making and sustainable planning to better enable the City in achieving its corporate objectives.
The Long-Term Financial Plan will set a clear strategy for identifying both sustainable operating requirements and funding as well as long range capital requirements including alternative funding sources. This long-term plan will provide a clear outlook of future funding needs and sources resulting in better service delivery planning and improved predictability of service level impacts resulting from decisions. The improved planning and predictability will support the identification of achievable and sustainable long-term financial goals for the City, that responds to growth, city building and excellent public service.
The Project Management Office enables project leads and their teams to successfully manage projects, initially focusing on complex capital projects, through three main pillars:
- Centre of Excellence – centralized/standard framework, processes, tools and training;
- Governance & Risk Management – structured changes control and proactive risk management; and
- Reporting and Performance Measurement – consistent and transparent reporting for improvement communications, predictability and informed decision-making.
This program of work will address remediating critical technology infrastructure, improving access to information and modernizing systems to improve functionality. The key components include the integration of existing systems such as JDE/WAM and leveraging the data warehouse to improve access to data and reporting capabilities as well ensuring business processes and objectives are clearly understood to inform future planning needs. The goals of this program of work include providing better public service and increasing self-serve options by working to unlock functionality, utilizing new technologies and ensuring that the technology infrastructure is in a solid state.
Records and Information Management
The Records and Information Management Strategy allows for the effective management of information and contributes to the efficiency of the organization’s operation. It will support better customer service, planning activities and administration. It will also help us manage our assets, make decisions and be open to the public. This will be accomplished through new and improved practices that ensure our information is managed in accordance with the law, standards, clear policy and procedures in an accountable way.