We are temporarily changing our dispatch hours for Mobility Services. As of March 28, 2020, our temporary dispatch hours are:
- Monday to Friday: 8 a.m. to 9 p.m.
- Saturday: 8 a.m. to 7 p.m.
- Sunday: 9 a.m. to 3 p.m.
Please do not use public transit if you are feeling unwell, or you have travelled outside Canada within the past 14 days. Mobility service customers are asked to avoid all non-essential travel. Mobility service users will be screened as many are older adults who may be more at risk of severe illness.
Service advisories
Check this section regularly for news and information on service detours and other important events or issues that may affect your commute.
About Mobility Services
Mobility Services is a specialized shared-ride transit service that provides transportation from accessible-door-to-accessible-door within the city limits of Guelph. Service is provided on wheelchair accessible buses and, when needed, contracted taxi services.
Mobility Services dispatchers strive to provide the most efficient service possible; however trips may take between 40-55 minutes to complete during peak travel times. Peak travel times are Monday to Friday, from 8 to 9:30 a.m. and from 3 to 6 p.m.
Service hours
Monday to Saturday: 5:45 a.m. to 12:15 a.m.
Sunday: 9:15 a.m. to 6:45 p.m.
Statutory holiday: 9:15 a.m. to 6:45 p.m.
Dispatch hours
Monday to Friday: 8 a.m. to 9 p.m.
Saturdays: 8 a.m. to 9 p.m.
Sundays: 10 a.m. to 4 p.m.
Need more information?
Call 519-822-1811 extension 2801, TTY 519-826-9771