Policies, procedures and protocols

Frequently requested policies, procedures and protocols

Policy Contact Telephone
Access and Privacy Policy City Clerk’s Office 519-837-5603
Accountability and Transparency Policy City Clerk’s Office 519-837-5603
Acting Mayor Protocol Executive Assistant to the Mayor
Advertising Acceptability Policy City Clerk’s Office
Advisory Committee Meeting Procedures Corporate Communications and Customer Service 519-837-5603
Attendance Management Policy Human Resources 519-837-5601
Anti-Spam Policy City Clerk’s Office 519-837-5603
Alternative Work Arrangement Policy Human Resources 519-837-5601
Barrier-free Policy Accessibility Services 519-822-1260 x 2670
Budget Monitoring Policy Finance 519-822-1260 x 2289
Building Services Code of Conduct Building Services 519-837-5615 x 2375
Chief Administrative Officer Employment Agreement Template Human Resources 519-837-5601
Chief Administrative Officer Employment Policy City Council
Chief Administrative Officer Performance Appraisal Committee Terms of Reference Human Resources
Clerk’s Office
519-837-5601
519-837-5603
Chief Administrative Officer Procedure for Hiring and Position Profile Human Resources 519-837-5601
Code of Conduct for Council and Local Boards City Clerk’s Office 519-837-5603
Community Engagement Policy Community Engagement 519-822-1260 x 2679
Conflict of Interest Guidelines with
Respect to the Transfer of Provincial Offences
Court Administration & Prosecution 
Court Services 519-826-0762
Contractor Safety Management Program  Human Resources 519-837-5601
Corporate Accessibility Policy Accessibility Services 519-822-1260 x 2670
Corporate Asset Management Policy Engineering and Transportation Services
519-822-1260 extension 2765
Engineering and Transportation Services
519-822-1260 extension 2765
Use of Corporate Resources During an Election Policy City Clerk’s Office 519-837-5603
Council Vacancy Policy City Clerk’s Office 519-837-5603
Council Guide to the Committee of Adjustment City Clerk’s Office 519-837-5603
Council/Staff Protocol City Clerk’s Office 519-837-5603
Councillor Attendance at Municipal Government Events City Clerk’s Office 519-837-5603
Debt Management Policy Finance 519-822-1260 x 2289
Delegation of Chief Administrative Officer Duties City Council
General Operating and Capital Budget Policy Finance 519-822-1260 x 2289
GMHI Shareholder Declaration
Health and Safety Accountability Human Resources 519-837-5601
Hiring and Employment of Relatives Policy Human Resources 519-837-5601
Information Flow Protocol City Clerk’s Office 519-837-5603
Investment Policy Finance 519-822-1260 x 2289
Leash Free Program Policy Parks and Recreation 519-837-5626
Media Relations Policy Corporate Communications 519-822-1260 x 2610
Military Leave Policy Human Resources 519-837-5601
New Project/Initiative Protocol Chief Administrative Officer’s Office 519-837-5602
Non-Union Termination Policy Human Resources 519-837-5601
Occupational Health and Safety Policy Human Resources 519-837-5601
Pregnancy / Parental Leave Policy (Non-Union Municipal Employees) Human Resources 519-837-5601
Procedure for Chief Administrative Officer Performance Appraisal Human Resources 519-837-5601
Property Demarcation Policy 519-837-5604
Public Art Policy Community & Social Services 519-837-5618
Public Notice Provisions Policy City Clerk’s Office 519-837-5603
Records and Information Management Policy City Clerk’s Office 519-837-5603
Responsible Computing Policy Information Technology 519-822-1260 x 2499
Traffic Calming Policy Traffic Investigations and Parking
Video Surveillance Policy City Clerk’s Office 519-837-5603
Workplace Harassment and Discrimination Policy Human Resources

519-837-5601
Workplace Precautions During a Pandemic Policy All Departments
Workplace Violence Prevention Policy Human Resources 519-837-5601
Year End Operating Surplus Allocation Policy City Council