Working together for our Future
Learn more about Working together for our future in the City’s Strategic Plan
Strategic Plan initiatives and measures
Initiatives
- Attract and develop accountable employees who work collaboratively and creatively to deliver services
- Improve how the City communicates with residents and delivers services
- Develop a long-term financial and resource strategy that is achievable and affordable
Measures
- Employee Engagement Index
- Percentage increase in citizen satisfaction
- Percentage of digital transactions
- City’s credit rating
- Total tax and rate burden as a percentage of average household income
Included in this priority
Operating
Capital Programs of Work
2021 to 2024 budget Impacts
- Building digital infrastructure to deliver City services that are customer-centric and easily accessible
- Investing in the foundational, out-dated corporate management systems that will reduce manual processes, standardize practices and enhance data-driven decision making
- Engaging and empowering our workforce through innovation, inclusion and wellness
- Ensuring have safe, adequate work space to do their jobs as many corporate facilities have or are nearing their end of life
Dashboards
Total operating budget for Working together for our Future
Total capital budget for Working together for our Future
Total corporate budget requests for Working together for our Future