We are doing everything possible to keep you safe
Our emergency response team meets every day to talk about what’s changed and what that means for you. Your safety is our priority and we’ll keep making sure that
those of you out there working with the public are given the tools and authority you need to stay safe. If you have any concerns, please contact your supervisor.
Keep monitoring your own health
As you go to work, especially those coming to City facilities, please be sure you’re well enough to do so. Help us keep you, your family, your coworkers and our community healthy.
- If you’re having severe difficulty breathing or severe chest pain, are having a very hard time waking up or losing consciousness, please do not come in and
get immediate medical help.
- If you have a fever or a new cough or are having difficulty breathing, please do not come in. Let your supervisor know and use the Province’s COVID-19 self assessment tool for more help.
If you have questions about your symptoms please contact your health care provider, Telehealth or Wellington Dufferin Guelph Public Health.
- Telehealth Ontario: 866-797-0000
- Wellington Dufferin Guelph Public Health: 1-800-265-7293
And again, because your mental health is important too, remember that we have resources to support you and your family through our employee and family assistance
Resources for working at home
- Confirm expenses with your supervisor while working from home.
A few minutes spent setting up your workstation can have a long-lasting impact on your workplace health and wellness.
- Try to set up in a place that is free of distractions.
- Adjust your backrest so the curve in the backrest fits into the curve in your back.
- Adjust the height of your seat so your elbows are bent at 90 degrees when you type, and then ensure that your feet are supported on the floor or on a
- Adjust your keyboard height and position so you can type with your elbows against the side of your body at your shirt seam.
- Adjust the height of the monitor so the top of the screen is at eye level.
- Adjust viewing distance (closer or further) for comfort.
- Ensure that your mouse is at the same height and forward reach as your keyboard.
- Ensure that armrests, if you have them, don’t obstruct your reach to the mouse or prevent you from sitting close to your desk.
Day to day activities
- Core hours and availability during core hours should remain the same. Some hours may be flexed through discussion with supervisor.
- Time-off request process (e.g. sick days, vacation) remains unchanged
- Video, where possible, be used for meetings
- At least one quick check-in with your leader every day
I need to pick up my computer at City of Guelph
Your leader with advise you about the best time to pick up your new phone and / or computer.
- We have safety protocols in place to help ensure the safety of our team members.
- Your new equipment will be cleaned, and ready for you to pick up and use.
I am using my own computer and phone
Horizon is an application that we use to support employees that are using their own computers at home. Our IT team will send you an email to help ensure you can
access our internal web site and resources.
Helpful tools and tips
- IT support: [email protected] or call 519-822-1260 extension 2499
- Alternative Work Arrangements