City Card

A City Card is a pre-paid cash card that you can use to pay for purchases of selected goods and services at participating City of Guelph locations. It is a quick and convenient way to pay.

Features

• Purchase for any amount up to $500
• Available and redeemable at the participating City of Guelph locations listed below:
  • Evergreen Seniors Community Centre, 683 Woolwich Street
  • Guelph Civic Museum, 52 Norfolk Street
  • ServiceGuelph, City Hall, 1 Carden Street
  • Victoria Road Recreation Centre, 151 Victoria Road North
  • West End Community Centre, 21 Imperial Road South
• Once the card is activated, it can be used immediately
• Use like cash toward the purchase of participating City of Guelph products and services, including:
  • Recreation passes and admissions
  • Transit passes and tickets
  • Recreation program registrations
  • Facility booking and rental fees
• Use all or just a portion of the gift card amount on one transaction; each transaction posts a decreasing balance
• Buy them for yourself or give them to friends and family

Checking balance

• Be sure to have your gift card available
• You can check your balance by visiting any of the participating City of Guelph locations listed above

Terms and conditions

• Purchase, redemption, and reloading of gift cards must be done in person with the City Card present.
• Cards are not redeemable for cash and are non-refundable.
• City Cards have no expiry date and there is no administration fee.
• A maximum of $500 can be loaded onto a single City Card.
• The City of Guelph is not responsible for lost or stolen cards.
• A maximum payment of $500 by City Card is allowed per single invoice. Any remaining balance owing must be paid by an alternate allowable payment type.