City Card

Easy, versatile and convenient pre-paid and cash card.

City card

A City Card is a pre-paid cash card that you can use to pay for purchases of selected goods and services at participating City of Guelph locations. It is a quick and convenient way to pay.


  • Purchase for any amount up to $500
  • Available and redeemable at the participating City of Guelph locations listed below:
    • Evergreen Seniors Community Centre, 683 Woolwich Street
    • Guelph Civic Museum, 52 Norfolk Street
    • ServiceGuelph, City Hall, 1 Carden Street
    • Victoria Road Recreation Centre, 151 Victoria Road North
    • West End Community Centre, 21 Imperial Road South
  • Once the card is activated, it can be used immediately
  • Use like cash toward the purchase of participating City of Guelph products and services, including:
    • Recreation passes and admissions
    • Transit passes and tickets
    • Recreation program registrations
    • Facility booking and rental fees
  • Use all or just a portion of the gift card amount on one transaction; each transaction posts a decreasing balance
  • Buy them for yourself or give them to friends and family

Checking balance

  • Be sure to have your gift card available
  • You can check your balance by visiting any of the participating City of Guelph locations listed above

Terms and conditions

  • Purchase, redemption, and reloading of gift cards must be done in person with the City Card present.
  • Cards are not redeemable for cash and are non-refundable.
  • City Cards have no expiry date and there is no administration fee.
  • A maximum of $500 can be loaded onto a single City Card.
  • The City of Guelph is not responsible for lost or stolen cards.
  • A maximum payment of $500 by City Card is allowed per single invoice. Any remaining balance owing must be paid by an alternate allowable payment type.