Alert Guelph

Alert Guelph is the City of Guelph’s public alert messaging system—providing you with trusted, timely and accurate information to ensure you and your family are safe during a local emergency.
Alert Guelph logo

Subscribe to the free service online using only your postal code to get critical public safety messages during severe weather events, large-scale power outages and health outbreaks.

Download and install the Voyent Alert! App from the App Store or Google Play.

When you subscribe to Alert Guelph, you’ll have the option to create a personal profile and choose how you want to get alerts: by phone call, text message and/or email. Alerts are only sent during a local emergency or system test. Read the Voyent Alert! privacy policy for more information.

The public alert messaging system is powered by Canadian-based ICEsoft Technologies. At the local level, Alert Guelph supplements Alert Ready—Canada’s emergency alerting system.

Notice of collection

Personal information is being collected and will be used to provide public safety messages and notifications to the public during emergency situations. The City of Guelph uses a third-party service provider (ICEsoft Voyent Alert!) to provide this service.

Personal information, as defined by Section 2 of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), is collected under the authority of the Municipal Act, 2001, and in accordance with the provisions of MFIPPA. If you have questions regarding Alert Guelph visit

For help subscribing submit a request.

If you have questions regarding the collection, use, or disclosure of this information please contact the Information and Access Coordinator at 519-822-1260 extension 2349 or [email protected].