Water sub-meter rebates

Guelph’s water and stormwater rebate programs are suspended in response to COVID-19. You can submit an application, and we will process it when all City programs and services are restored. We apologize for any inconvenience and thank you for your patience.

Find leaks, prevent floods, manage water use

Your home or building has a City-owned water meter that measures the total amount of water used on your property. The City uses that meter for billing purposes.

A water sub-meter lets you measure water consumption by the minute so you can find leaks, inefficient plumbing fixtures and other water-wasting activities. When you understand how water is being used, you can fix problems, reduce consumption and save money on your water bill.

Get a $100 rebate on a water sub-meter

If you own a property in Guelph that is connected to the municipal water supply, have a water account administered by the City of Guelph and purchase and install at least one water sub-meter you can apply for a rebate from the City of Guelph.

Your rebate will be applied to the water portion of your Guelph Hydro/Alectra bill within 10 weeks of approval.

To qualify for a rebate, sub-meters must meet or exceed American Water Works Association (AWWA) and NSF International standards (NSF/ANSI 61).

Rebates for homeowners (up to six units)

Please read the Terms and Conditions for water sub-meter rebates for homeowners before submitting your application. Rebates are limited to $100 per residential unit or household. Please complete the application form below.

Temporary/add-on meters: please attach proof of purchase (image of sales receipt).

Permanent sub-meters: please attach proof of purchase and installation (image of sales receipt and plumber’s invoice).

Apply for a residential water sub-meter rebate

Rebates for multi-residential buildings (six or more units)

Multi-residential properties must have at least seven units, each using an average of 130 m3 of water per year, and have a licensed plumber install permanent water sub-meters. Rebates are limited to $100 per residential unit up to a maximum of 100 units ($10,000). Please read the Terms and Conditions for water sub-meter rebates for multi-residential properties before submitting your application.

Complete the application form below and attach proof of purchase and installation (image of invoice and/or work order).

We will contact you within five days of receiving your application to arrange an inspection. When the inspection is complete, we will send you a rebate cheque.

Apply for multi-residential water sub-meter rebates

About water sub-meters

Most sub-meters let you monitor water use from a smartphone or computer. The City will not have access to the data from your water sub-meter. Some will shut your water off automatically if a possible leak is detected, preventing damage to your property. Talk with your insurance provider to learn about possible discounts for customers who own a water sub-meter.

Water sub-meters are available online at select hardware stores. The City of Guelph does not endorse retailers, products or services.

For more information

Water Services
519-822-1260 extension 2189
[email protected]