On this page
Report improper use or encroachment on City land
- Use the Report a problem map
- Use the online form, or
- Call 519-837-2529
We will respond within two business days.
Please report any of the following activities on City lands:
- dumping, including yard waste, in parks or natural areas
- dumping of household waste in parks waste receptacles
- skating and/or other recreational activities near stormwater ponds or natural areas
- grass cutting, pruning, planting, and/or removing plants in natural areas
- removing or adding to living fences
- vandalism
- storing equipment, boats, play structures, etc.
While it may seem harmless to the cut grass, build a structure in an open space, or put your household waste in park waste receptacles, improper use of City lands can interfere with stormwater management systems that help protect our drinking water supply, damage Guelph’s urban forest, impact local wildlife habitat and cause other problems.
Thank you for helping to protect our environment.
Apply for an encroachment agreement
Fees may apply to building fences, decks, stairs, railings, retaining walls or other structures encroaching on City property.
After-hours contact numbers
Bylaw enforcement
519-837-2529
Emergency locates (ON1Call)
1-800-400-2255
Noise complaints
Guelph Police
519-824-1212
Operations
(e.g. traffic lights, road obstructions)
519-837-5628
select “1” for emergencies
Parks
519-837-5626
Parking exemptions
519-836-7277
Power outages
Guelph Hydro
519-822-3010
Railway concerns
519-501-3221
Spills
Guelph Environmental Protection Officer
519-837-5629
Ministry of the Environment Spills Action Centre
1-800-268-6060
Wastewater Services
519-837-5629
Water Services
519-837-5627