Updated: October 14, 2025
The Canadian Union of Postal Workers moved to rotating strikes as October 11, 2025.
Per Canada Post: During the rotating strike, Canada Post will accept, process and deliver mail and parcels in unaffected areas and customers should expect delays.
How the strike affects City services
Property taxes
To avoid payment delays, service interruptions, or late fees caused by mail service disruptions, we encourage you to use an alternate payment or delivery method including:
- Sign up for pre-authorized payments for 2026
- Pay in person at ServiceGuelph, City Hall, 1 Carden Street, Guelph
- Cash, debit or cheque payments are accepted in person
- After-hours drop box is located west of the main entrance (cheque only)
- Pay through your bank or financial institution
- Depending on your provider, this can be done by online banking, telephone banking, automatic teller or in-person
- Pay by credit card
- Paymentus is a third-party provider that accepts property tax payments on behalf of the City of Guelph
- A convenience fee does apply
- Visit Paymentus to make your payment online or call 1-855-288-5239.
Accounts payable
Vendors can enroll to receive payment by electronic funds transfer (EFT). Once enrollment is complete and verified, funds owing will be deposited to the vendor’s bank account when the invoice(s) is due and a remittance detailing the amounts paid will be sent to the vendor.
To receive funds by EFT, please complete the EFT form and send it to [email protected].
Vendors may choose to pick up cheques in person at City Hall by contacting [email protected]
Accounts receivable, development charges, permit fees
The City will continue to accept all forms of payment. If you are unable to mail a cheque as payment, you can:
- Pay in person at ServiceGuelph, City Hall, 1 Carden Street, Guelph
- Cash, debit or cheque payments are accepted in person
- After-hours drop box is located west of the main entrance (cheque only)
- Call 519-822-1260 extension 2308 to pay by credit card (accounts receivable only)
Parking tickets
Provincial Offences Court fines or tickets
Pay Provincial Offences Court fines or tickets (including camera-based tickets) online, over the phone at 519-826-0762, or in person.
All payments are still required to be paid by the due dates imposed by the court.
Pay court fines or tickets online
Committee of Adjustment
When impacted by a mail strike, public notices for Committee of Adjustment applications may be sent using alternate delivery methods such as a newspaper advertisement, hand delivery, or courier. A physical sign will still be posted on the subject property.
You can find public notices online by viewing the hearing agenda.
View upcoming Committee of Adjustment agendas
For more information
For help with alternate payment, delivery, or pick-up options or arrangements for a service or program, please contact ServiceGuelph.
ServiceGuelph
519-822-1260 press 0
[email protected]