Welcome to the neighbourhood
Guelph is a great place to live, and we want you to feel at home.Get to know Guelph
Guelph offers visitors and residents critically-acclaimed restaurants and accommodations, entertaining and educational activities, and a wide variety of shopping.
Students at the University of Guelph can use their valid student cards to travel on Guelph Transit. Students must have their bus pass stickers on their student cards in order to use.
Watch the Guelph Storm play hockey Friday night, and spend Saturday morning at the Farmer’s Market. Come downtown for lunch, cocktails or dinner; take in a concert, a festival or a night at the theatre.
Party planning tips
Your neighbourhood should be clean, safe and enjoyable. The City has stepped-up enforcement to help people at your party get home safely, respect your neighbours and comply with City bylaws.
Designate drivers and a sober host
A sober host controls the music volume, and stays in charge of who gets in to your party. If your neighbours call, or police or bylaw officers show up, your sober host should do the talking and be co-operative.
Park properly
Follow posted rules about parking, and don’t block driveways or sidewalks. Parking is not permitted on sidewalks, boulevards or grassed areas. On-street overnight parking is not permitted from December 1 to March 31 unless otherwise posted.
Clean up
cups, cans, bottles or garbage from your yard, your neighbours’ yards and the street immediately. Your neighbours may be more tolerant of the next party if they know you’ll clean up the mess.
Keep out “randoms”
who don’t care if you or your friends are charged with noise or alcohol violations. Don’t let the party overflow into your yard, your neighbour’s yard or the street.
Party somewhere else
Your neighbours are bound to get annoyed if there’s always a party next door. If officers show up at your place more than once, then find another place to party.
Tell your neighbours (or invite them)
Tell your neighbours when the party will end, and make sure it ends on time. Introduce your neighbours to your sober host, and tell them how to get in touch if there’s a problem. Remember, just because you told them about the party doesn’t mean they have to put up with excessive noise or belligerent behaviour.
Ways to attract (unwanted) police attention
- Loud music or yelling
- Crowds of people outside
- Underage drinking
- Belligerent behaviour
- Illegal parking
- People leaving your party with open containers
- People urinating outside
- Sell liquor tickets at your keg party – that’s illegal
If you have uninvited guests who refuse to leave or you feel things are getting out of hand, call Guelph Police for assistance 519-824-1212.
Guelph’s rules about parking, garbage and recycling, property maintenance, and noise might be different than the rules in your old neighbourhood. Here are a few phone numbers you should keep handy in case you have any questions.
Safe Semester project
On Thursday, Friday and Saturday nights in September, the City restricts traffic and parking to increase safety for people walking and driving downtown.
Get the most out of living off campus
Off Campus Living at the University of Guelph works with students, residents, landlords, and the City of Guelph to facilitate communication and ease the way for students living in Guelph. We offer landlord/tenant mediation, lease review, Move Out Madness, Bulky Item Pick-up, info sessions on how to be successful living off campus, housing rental listings, and much, much more
Get to know your neighbours
Pop over and say hello! Your neighbours can help you find local stores and restaurants, tell you which day is your garbage collection day, and show you the closest transit stop. A wave goes a long way toward building a friendly and respectful relationship.
Parking
519-836-7275, press 2
Parking is not permitted on sidewalks, boulevards or grassed areas. On-street overnight parking is not permitted from December 1 to March 31 unless otherwise posted. On-street overnight parking are available on request.
guelph.ca/parking
Noise and nuisance parties
519-824-1212
Guelph Police Services non-emergency number.
A noise complaint can be made at any time of day or night and those responsible may be liable under Guelph’s Noise Control By-law. If you stand at your neighbour’s property line and hear noise from your property, then you may be too loud.
Messy yards or run-down buildings
519-837-2529 extension 4
Please call or email [email protected] if your neighbours have any of the following violations of Guelph’s Property Standards or Yard Maintenance By-laws:
- fence, porch, roof or other structures in disrepair
- grass or weeds longer than 20 centimetres (8 inches)
- litter, debris or pet waste in yard
- dead or decaying trees posing a safety hazard
- dismantled, unlicensed or inoperable vehicles
Snow removal
519-837-5628
Remember, be nice and clear the ice. Clearing sidewalks around your home makes it safer for everyone. Be an even better neighbour by volunteering for the Snow Angels program.
Fire safety
519-763-8111
Guelph Fire and Emergency Services non-emergency number.
- Outdoor open air burning is not permitted at any time.
- Plan your escape; make sure you have a safe way out in case of fire.
- Make an emergency preparedness kit
Learn more about fire safety and emergency preparedness at guelph.ca/fire.
Garbage
519-767-0598
Guelph has a three-stream waste collection system. People sort waste into green (organics), blue (recyclable), and grey (garbage) carts. Get sorting instructions and waste collection schedules at guelph.ca/waste.
Call or email [email protected] about large/bulky item pick-up for furniture or appliances, and proper disposal of paint cans, batteries, electronics and other household hazardous waste.
Properly sorted waste should be placed within one foot of the curb on you collection day.
Waste that is not picked up (improperly sorted or put out on the wrong day) must be removed by 7 p.m.
Halloween pumpkins can be broken up and placed in the green cart.
Do not place waste carts on top of snow banks. Place carts in the mouth of your driveway if you have one.
Tenant safety
519-837-5615
You have the right to be safe in your home. Your rental unit should have:
- Smoke alarms on every level and outside every sleeping area
- Carbon monoxide alarms installed
- Two safe ways to exit the building in case of fire
- If there is a bedroom in the basement, the basement should have a big enough window or door to exit in case of fire
- Call or email [email protected] to schedule and inspection
Learn more about fire safety and emergency preparedness at guelph.ca/tenants.
Pets and wildlife
519-837-5629 press 5
In most areas, pets must be kept on a leash and under control. Dogs must be licensed, and some parks have off-leash areas. All pet owners are required to stoop and scoop pet waste.
The Guelph Humane Society also offers a pet registration program that includes online dog licensing and payments, lost pet services and discounts for pet owners.