Emergency Services
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Protect your water pipes from freezing
Guelph, Ont., December 15, 2025 – Frigid winter conditions mean you should protect your water pipes from freezing. Key facts Tips for protecting frozen pipes Resources Be prepared for emergencies Tips and information about frozen pipes For more information Guelph Water Services City of Guelph 519-837-5627 [email protected]
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New safety requirements for carbon monoxide alarms coming into effect January 1
Changes to Ontario’s Fire Code require additional CO alarms in living spaces Guelph, Ont., December 8, 2025 – As of January 1, 2026, changes to the Ontario Fire Code, will help increase the chance of detecting a carbon monoxide (CO) leak in your home. Carbon monoxide (CO) is an invisible, odourless, and deadly gas, and…
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Join us for the 14th annual Emergency Services Food Drive!
Guelph, ON., November 28, 2025 – Looking for a way to give back to your community this holiday season? Help off-duty police, paramedics and firefighters stuff an emergency vehicle with food donations on Saturday, December 6. The 14th annual Emergency Services Food Drive event takes place from 9 a.m. to 3 p.m. at the Guelph…
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Guelph Fire Department upgrades to Next Generation 9-1-1, improving emergency response
As always, Guelph residents should call 9-1-1 in an emergency Guelph, Ont., November 20, 2025 – The Guelph Fire Department will officially transition to the Next Generation 9-1-1 (NG9-1-1) network on November 20, 2025. This upgrade follows the successful implementation of NG9-1-1 by the Guelph Police Service in September and reflects a broader provincial effort…
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New Medical Priority Dispatch System to improve emergency medical response in Guelph-Wellington
Residents should continue to call 9-1-1 in an emergency Guelph, Ont., November 4, 2025 – Starting December 3, 2025, calls for paramedic services in the Guelph-Wellington area will be triaged and dispatched using the Medical Priority Dispatch System (MPDS). Already in use across many Ontario municipalities, MPDS is designed to ensure paramedics are dispatched more quickly to urgent,…
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The City of Guelph announces Steven Goode as next Fire Chief for the Guelph Fire Department
Guelph, Ont., Jul 15, 2025 – The City of Guelph is pleased to announce the appointment of Steven Goode as the new Chief of the Guelph Fire Department following a competitive recruitment process. Goode has been with the Guelph Fire Department since 2017, serving as Deputy Chief of Fire Operations where he demonstrated decisive leadership abilities…
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Hot Summer Nights is back for the 2025 season!
Guelph Fire Department promotes fire safety in the community Guelph, Ont., July 4, 2025 – Guelph Fire crews will roll into seven parks this summer to help you beat the heat as you learn about fire and emergency safety with the return of “Hot Summer Nights.” Bring a swimsuit, towel, water bottle and energy to…
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Guelph Fire Department cracking down on Ontario Fire Code violations
Guelph, Ont., May 1, 2025 – After a spate of fatal fires in the community, the Guelph Fire Department is taking a zero-tolerance approach to Ontario Fire Code violations and encourages residents to take a moment to ensure working smoke and carbon monoxide (CO) alarms are in their dwelling. “We are reminding everyone how important…
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One person dead, another in serious condition after morning townhouse fire
Guelph, Ont., March 19, 2025 – Guelph Fire Department responded to multiple calls of a townhouse fire on Sunset Road just before 7 a.m. this morning. Guelph Police Service was first to arrive on scene and confirmed that two occupants had self-evacuated the building, but two others remained trapped inside. First-arriving fire crews encountered flames…
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Guelph Fire Department welcomes new Deputy Fire Chief of Administration Jonathan Wilker
Guelph, Ont., February 3, 2025 – The City of Guelph is pleased to announce the appointment of Jonathan Wilker to the role of Deputy Fire Chief of Administration for the Guelph Fire Department. Deputy Chief Wilker brings experience from a diverse career spanning 25 years in emergency services. Currently, he is Deputy Chief of Support…
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City of Guelph observes Carbon Monoxide Awareness Week
Guelph, Ont., November 1, 2024 — Carbon Monoxide (CO) Awareness Week runs November 1-7 and Guelph Fire Department is reminding everyone to recognize the health risks and danger CO poses with advice on how to protect your family and stay safe. “Having a working CO alarm in your home is the best way to know…
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Guelph Fire Chief urges residents to install and test smoke alarms
Most recent fatal fire serves as urgent reminder for residents to take fire safety seriously Guelph, Ont., October 16, 2024 – Over Thanksgiving weekend on October 12, 2024, Guelph Fire Department responded to a house fire at 12 Mayfield Avenue. The first firefighters on scene were met with flames and smoke coming from the front of the house and were informed…