City of Guelph

Emergency Services

  • City of Guelph and paramedic union moving to interest arbitration

    The City remains committed to fair and balanced collective bargaining process Guelph, Ont., August 5, 2026 – While approaching conciliation in good-faith and making some progress through the process, the City of Guelph and the OPSEU/SEFPO Local 231 union representing Guelph-Wellington Paramedic Services (GWPS) were unable to reach a negotiated settlement. We are now moving…

  • Guelph Fire Brings Fire Safety Conversations to Your Door

    Guelph, Ont., July 28, 2026 – The Guelph Fire Department is bringing fire-life safety conversations directly to residents through its Fire Safety at Your Door “Knock and Talk” education program. This door-to-door fire-life safety education initiative gives residents a chance to speak with firefighters and ask questions. It provides an opportunity for residents to learn…

  • Some of Guelph’s fire hydrants are getting a new coat of paint this summer 

    Notice date: July 6, 2026  The City has contracted Tuygun Painting Contracting to repaint fire hydrants that have been preselected through our Water Services fire hydrant inspection program. The work is expected to begin this week and take approximately two months to complete. The contractor will remove old paint and rust from the hydrants before priming them with…

  • The City of Guelph announces new General Manager of Guelph-Wellington Paramedic Service and Paramedic Chief

    Guelph, Ont., July 6, 2026 – The City of Guelph is pleased to announce their new General Manager of Guelph-Wellington Paramedic Service (GWPS) and Paramedic Chief, Cliff Eggleton, following a competitive recruitment process.   This senior leadership role is responsible for delivering high-quality emergency and community paramedic services across the City of Guelph and Wellington County. The position provides…

  • 10 Individuals Rescued During Canada Day Storm at Guelph Lake Conservation Area

    Guelph, Ont., July 2, 2026 – The Guelph Fire Department’s Specialty Water Rescue Team safely retrieved 10 people from Guelph Lake on July 1 after a sudden and severe storm with heavy winds, lightning and rain created dangerous conditions on the water. At 5:09 p.m., the department responded to a water rescue call at Guelph…

  • Hot Summer Nights returns for the 2026 season! 

    Guelph Fire Department promotes fire safety in the community  Guelph, Ont., June 30, 2026 – Guelph Fire crews will roll into six parks this summer to help you beat the heat as you learn about fire and emergency safety with the return of “Hot Summer Nights.”  Bring a swimsuit, towel, water bottle and energy to this in-person event and get hosed…

  • Court decision reinforces owner and landlord responsibility for fire safety

    Conviction of Fire Code offences resulted in severe penalties, including fines and imprisonment Guelph, Ont., February 26, 2026 – A fatal 2024 fire, in which two occupants died tragically in a rental home with no working smoke alarms, has resulted in charges for two landlords. “Through collaboration with the Office of the Fire Marshal, Guelph…

  • Protect your water pipes from freezing 

    Guelph, Ont., December 15, 2025 – Frigid winter conditions mean you should protect your water pipes from freezing.  Key facts   Tips for protecting frozen pipes  Resources   Be prepared for emergencies  Tips and information about frozen pipes  For more information  Guelph Water Services City of Guelph 519-837-5627 [email protected] 

  • New safety requirements for carbon monoxide alarms coming into effect January 1

    Changes to Ontario’s Fire Code require additional CO alarms in living spaces Guelph, Ont., December 8, 2025 – As of January 1, 2026, changes to the Ontario Fire Code, will help increase the chance of detecting a carbon monoxide (CO) leak in your home. Carbon monoxide (CO) is an invisible, odourless, and deadly gas, and…

  • Join us for the 14th annual Emergency Services Food Drive! 

    Guelph, ON., November 28, 2025 – Looking for a way to give back to your community this holiday season? Help off-duty police, paramedics and firefighters stuff an emergency vehicle with food donations on Saturday, December 6.  The 14th annual Emergency Services Food Drive event takes place from 9 a.m. to 3 p.m. at the Guelph…

  • Guelph Fire Department upgrades to Next Generation 9-1-1, improving emergency response

    As always, Guelph residents should call 9-1-1 in an emergency Guelph, Ont., November 20, 2025 – The Guelph Fire Department will officially transition to the Next Generation 9-1-1 (NG9-1-1) network on November 20, 2025. This upgrade follows the successful implementation of NG9-1-1 by the Guelph Police Service in September and reflects a broader provincial effort…

  • New Medical Priority Dispatch System to improve emergency medical response in Guelph-Wellington  

    Residents should continue to call 9-1-1 in an emergency   Guelph, Ont., November 4, 2025 – Starting December 3, 2025, calls for paramedic services in the Guelph-Wellington area will be triaged and dispatched using the Medical Priority Dispatch System (MPDS). Already in use across many Ontario municipalities, MPDS is designed to ensure paramedics are dispatched more quickly to urgent,…

  • Guelph Fire Department cracking down on Ontario Fire Code violations

    Guelph, Ont., May 1, 2025 – After a spate of fatal fires in the community, the Guelph Fire Department is taking a zero-tolerance approach to Ontario Fire Code violations and encourages residents to take a moment to ensure working smoke and carbon monoxide (CO) alarms are in their dwelling. “We are reminding everyone how important…

  • One person dead, another in serious condition after morning townhouse fire

    Guelph, Ont., March 19, 2025 – Guelph Fire Department responded to multiple calls of a townhouse fire on Sunset Road just before 7 a.m. this morning. Guelph Police Service was first to arrive on scene and confirmed that two occupants had self-evacuated the building, but two others remained trapped inside. First-arriving fire crews encountered flames…

  • Guelph Fire Department welcomes new Deputy Fire Chief of Administration Jonathan Wilker

    Guelph, Ont., February 3, 2025 – The City of Guelph is pleased to announce the appointment of Jonathan Wilker to the role of Deputy Fire Chief of Administration for the Guelph Fire Department. Deputy Chief Wilker brings experience from a diverse career spanning 25 years in emergency services. Currently, he is Deputy Chief of Support…

  • Guelph Fire Chief urges residents to install and test smoke alarms

    Most recent fatal fire serves as urgent reminder for residents to take fire safety seriously Guelph, Ont., October 16, 2024 – Over Thanksgiving weekend on October 12, 2024, Guelph Fire Department responded to a house fire at 12 Mayfield Avenue. The first firefighters on scene were met with flames and smoke coming from the front of the house and were informed…