ServiceGuelph Service...Simplified. We make it simple.

ServiceGuelph offers easy and personalized service, all in one place. Whether you are registering for a program, making a payment, asking about a City service, or needing an application, pass, or ticket, we simplify it.

Our trained and knowledgeable customer service team provides efficient and one-stop access to City information, services, and programs.

Hours of operation

Regular hours  
Monday to Friday
8:30 a.m. to 4:30 p.m.
Summer hours – June 29 to August 28
Monday to Friday
8:30 a.m. to 4 p.m.

Offices are closed on all statutory holidays and Remembrance Day.

How to reach us during business hours

  • In person: City Hall, 1 Carden St, First Floor
  • Telephone: 519-822-1260 extension 2117
  • E-mail:
  • TTY: 519-826-9771

Services offered

Sales and payments


  • General inquiries for all services
  • Information brochures and pamphlets

City of Guelph (available from ServiceGuelph)

Non-City of Guelph (available from ServiceGuelph)

Last Updated: September 28, 2015. Broken links or incorrect information? Let us know!