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The City offers fee assistance and financial subsidies for people living on a low income.
- Affordable bus pass: The affordable bus pass was created to offer transportation at an affordable cost for anyone living on a low income in Guelph.
- Fee Assistance in Recreation (FAIR): The Fee Assistance in Recreation (FAIR) program offers fee assistance to adults and seniors needing financial assistance to access recreation programs offered by the City.
- Animal / pet licensing: The City offers an animal licence subsidy to owners of cats and dogs. All subsidized animal licences must be purchased at City Hall.
How to apply
Download and complete the subsidy application form and bring it to one of the locations listed below. Printed application forms are available at:
- City Hall, Service Guelph, 1 Carden Street
- Evergreen Seniors Centre, 683 Woolwich Street
- West End Community Centre, 21 Imperial Road South
- Guelph Transit, 170 Watson Road South
- Victoria Road Recreation Centre, 151 Victoria Road North
Subsidy programs rely on income information to determine your eligibility. Youth, adults and seniors can apply at any time throughout the year and must re-apply each year.
Appeal
After-hours contact numbers
Bylaw enforcement
519-837-2529
Emergency locates (ON1Call)
1-800-400-2255
Noise complaints
Guelph Police
519-824-1212
Operations
(e.g. traffic lights, road obstructions)
519-837-5628
select “1” for emergencies
Parks
519-837-5626
Parking exemptions
519-836-7277
Power outages
Guelph Hydro
519-822-3010
Railway concerns
519-501-3221
Spills
Guelph Environmental Protection Officer
519-837-5629
Ministry of the Environment Spills Action Centre
1-800-268-6060
Wastewater Services
519-837-5629
Water Services
519-837-5627