City crews regularly inspect the 581 km of roadways and intersections according to the Municipal Act, Ontario Regulation 239/02 Minimum Maintenance Standards for Municipal Highways to identify potholes and other road deficiencies.  Potholes can develop quickly when temperatures hover around zero degrees.

Hanlon Parkway/Highway 6 North

For concerns with road conditions along the Hanlon Parkway/Highway 6 North please call MTO INFO at 416-235-4686 or toll-free at 1-800-268-4686. (TTY: 905-704-2426 or 1-866-471-8929)

Wellington County and outside of the City of Guelph

For concerns with road conditions on roads in Wellington County and outside of the City of Guelph boundaries please contact the Wellington County Roads Division at 519-837-2601 or 1-800-663-0750.

City of Guelph

Arterial and collector street map

Pothole complaints are addressed on both a priority and scheduling basis. To report a pothole you will require the following information:

  • name of the street
  • nearest building number
  • name of the nearest cross-street
  • which lane (i.e., north bound lane, turning lane, etc.)
  • approximate size (i.e. dinner plate, manhole)

Report a pothole