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Operations compliment or complaint

The Operations Department is responsible for all matters pertaining to roads, drainage, sidewalks, traffic and parking enforcement in Guelph.

If you have a concern or compliment you will require the following information:

  • Service Area (Roads, Drainage, Sidewalks, Traffic or Parking Enforcement)
  • Description of issue

After-hours contact numbers

Bylaw enforcement
519-837-2529

Emergency locates (ON1Call)
1-800-400-2255

Noise complaints
Guelph Police
519-824-1212

Operations
(e.g. traffic lights, road obstructions)
519-837-5628
select “1” for emergencies

Parks
519-837-5626

Parking exemptions
519-836-7277

Power outages
Guelph Hydro
519-822-3010

Railway concerns
519-501-3221

Spills
Guelph Environmental Protection Officer
519-837-5629

Ministry of the Environment Spills Action Centre
1-800-268-6060

Wastewater Services
519-837-5629

Water Services
519-837-5627