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City of Guelph
Report an issue with a gravel road or shoulder in Guelph
- Use the Report a problem map,
- Use the online form, or
- Call 519-822-1260 extension 5628
We will respond within two business days.
Gravel road and shoulder complaints are addressed on a priority basis. To report a problem please tell us:
- name of the street
- nearest address
- name of the nearest intersection
- description of issue
City crews regularly inspect streets and intersections according to the Municipal Act, Ontario Regulation 239/02 Minimum Maintenance Standards for Municipal Highways to identify potholes, washouts and other issues.
Arterial and collector street map
Thank you for helping keep our streets safe and clean.
Hanlon Parkway/Highway 6 North
For concerns with road conditions along the Hanlon Parkway/Highway 6 North please call the Ontario Ministry of Transportation at 416-235-4686 or toll-free at 1-800-268-4686 (TTY: 905-704-2426 or 1-866-471-8929)
Wellington County and outside of the City of Guelph
For concerns with road conditions on roads in Wellington County and outside of the City of Guelph boundaries please contact the Wellington County Roads Division at 519-837-2601 or 1-800-663-0750.
After-hours contact numbers
Bylaw enforcement
519-837-2529
Emergency locates (ON1Call)
1-800-400-2255
Noise complaints
Guelph Police
519-824-1212
Operations
(e.g. traffic lights, road obstructions)
519-837-5628
select “1” for emergencies
Parks
519-837-5626
Parking exemptions
519-836-7277
Power outages
Guelph Hydro
519-822-3010
Railway concerns
519-501-3221
Spills
Guelph Environmental Protection Officer
519-837-5629
Ministry of the Environment Spills Action Centre
1-800-268-6060
Wastewater Services
519-837-5629
Water Services
519-837-5627