Individuals with disabilities programs

The City of Guelph is dedicated to making our programs and services accessible and inclusive to all members of our community. If you require assistance with a program selection or have an inquiry about our process to ensure a successful experience, please contact us at or 519-822-1260 extension 2606.

One2One Support

One2One Support is offered to individuals diagnosed with physical, cognitive and/or developmental disabilities, providing assistance when participating in programs. Participants must be registered in a City of Guelph recreation program to be eligible for One2One Support.

Please note:

  • Every effort is made to provide support to participants with disabilities either through staff, volunteers and/or the use of adaptive equipment. Support is based on available resources
    and is not guaranteed.
  • If support is unavailable through the City of Guelph, participants may provide their own support person to assist. Please email or call 519-822-1260 extension 2606 if outside support will be attending.
  • One2One volunteers do not provide personal care in the changeroom/washroom.

Assessing a participant’s need for support

  • Is extra support required at school?
  • Is extra help needed at home for basic care?
  • Is there a diagnosed physical, cognitive and/or developmental disability that could affect the safety of the participant or other participants?
  • Does the participant belong to a support agency?

How do I register?

If you require One2One Support in a City of Guelph recreation program or March Break Camp, please register for One2One Support in addition to your program registration using the information below.

  1. Register for the recreation program.
    Register for One2One Support using the applicable barcode
    noted below:

    • 224680 for Spring 2019 Programs
    • 224701 for Summer 2019 Programs
  1. Insert the barcode of the recreation program in the box that will prompt after registering for One2One Support.
  2. A City of Guelph staff will be in contact with you regarding One2One Support for the session.