Guelph Fire Department mission, vision and values


Trusted, Responsive, United and Effective

We make a difference everyday with rapid, compassionate and professional services that keep our community safe. Together we:

  • place the utmost importance on the protection of human life
  • prevent and fight fires
  • rescue those in need from critical incidents
  • protect property
  • educate and prepare the community for unexpected emergencies

Unified in our efforts, we ensure the safest work environment possible, seeking positive change, recognizing efforts and facilitating self-development.


To be a recognized leader in providing fire and emergency services. We will continue being a fire department of which both the community and staff are proud.


The Guelph Fire Department adheres to the City of Guelph Corporate values of Integrity, Excellence and Wellness. Additional behaviours reinforced through the Corporate Values include:

  • Trust
  • Responsiveness
  • Teamwork
  • Effectiveness
  • Compassion
  • Professionalism

Strategic initiatives

2015 to 2019 Strategic Initiatives


Public Services Annual Report: 2015