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Where are the plows?
Report a problem spot in Guelph
City crews are out working before, during and after it snows. We may need more time to finish our scheduled routes after a storm or a significant weather event. Please wait at least 48 hours after the snow stops to report a problem. Then you can:
Call 519-837-5628 or TTY 519-826-9771
Report a problem on a County Road or the Hanlon Expressway
Wellington County
To report a problem on a County road (outside Guelph city limits):
Or call 519-837-2601
Hanlon Expressway / Ontario Highway 6 North
To report a problem on the Hanlon Expressway/ Ontario Highway 6 North:
- Contact the Ontario Ministry of Transportation online, or
- Call 1-800-268-4686 or TTY: 1-866-471-8929
Get plow out and weather alerts
Subscribe to plow out and significant weather alerts using Voyent Alert Guelph. You can choose text or email alerts, or download the app.
Thank a plow driver
Our crews work long hours and late nights. Here’s an easy way to send them a quick thank you note.
How the City prioritizes snow removal
Roads
The City clears main arterial roads first, followed by residential roads.
Sidewalks
High priority sidewalks (sidewalks with high volume of pedestrian traffic): serviced after 4 centimetres of snow accumulates.
Residential sidewalks: serviced after 8 centimetres of snow accumulates.
Trails
Guelph maintains sections of our most popular trails during the winter. Please use the map to view which sections:
- Arthur Street Riverwalk
- Centennial Park/Joe Kaine
- Centennial Park multi-use pathway
- Deerpath Park
- Exhibition Park
- Franchetto Park
- Golfview Park
- Hanlon Creek Park
- Hanlon Dog Park
- Mollison Park
- O’Connor Lane Park
- Riverside Park East
- Riverside Park West
- Silvercreek Park
- Silvercreek Park multi-use pathway
- Silvercreek Trail North and South
- Spurline
- Trans Canada Trail
- University Village
- W.E. Hamilton Park
- Waverley Park
Windrows
Windrows are a reality during heavy snowfall as plows have limited control over the amount and direction of snow that comes off the plow.
The City does not offer windrow clearing services. To reduce the impact of windows when clearing the end of your driveway if it doesn’t affect the view of motorists or a neighboring driveway, pile the snow on the right-hand side.
How we manage road salt
Visit Protecting Guelph’s water: road salt to see how the City manages salt on its roadways.
For more information
[email protected]
519-837-5628 or TTY 519-826-9771