In 2009 and 2010 Guelph Transit and Dillon Consulting developed a new Transit Growth Strategy and Plan for transit and mobility services. In developing a long term vision for transit in Guelph, the system was analyzed from customer, staff, technical and policy perspectives.
Transit Growth StrategyTransit Growth Strategy Executive SummaryTransit Growth Strategy Study RecommendationsTransit Growth Strategy Presentation
Project goals and tasks
The goal is to develop a strategic plan to build a transit system that will meet the growing needs of the citizens of Guelph. Major outcomes included:
- Developing a long-term vision and growth strategy for transit services
- Conducting a detailed review of existing transit operations, including the mobility services and developing recommendations that will improve overall service and efficiency
- Assessing the feasibility of implementing Higher Order Transit (such as Bus Rapid Transit, Light Rail Transit) services within Guelph, and linking Guelph to surrounding municipalities
- Updating the design for the Downtown Transit Terminal based on the start of GO Rail services as early as 2011
The study included input from transit passengers, system personnel, and the public at large:
- On-bus surveys on both conventional and mobility services will determine passenger characteristics and obtain feedback.
- Mobility Service riders were surveyed in September 2009
- Conventional service riders were surveyed in October 2009
- Online surveys
- University of Guelph students: completed December 2009
- Employers: Completed March, 2009
- Public Information Centres were held in December 2009 and March 2010 to obtain feedback on the study.