Parent guide to camp

Thanks for choosing a City of Guelph camp program!

Our camps provide an authentic, inclusive experience in a fun, safe, and supportive atmosphere. We are confident your camper will have an amazing experience participating in a variety of active, creative, and exciting games, songs, sports, arts, drama, swimming and so much more.

This information will serve as a handy reference to assist you and your camper to prepare for a positive camp experience. If you require further information, please contact your local recreation/community centre or email

We’re looking forward to a great summer together!
Your Summer Camp Team

Our camp staff

  • Our summer camp employees are carefully selected based on their past experiences, skills, enthusiasm and ability to work with children.
  • All camp staff participate in a mandatory, pre-camp training program covering topics such as leadership, motivation, teamwork, parent feedback, policies and procedures as well as specifics about camp programs and management expectations.
  • All employees are certified in Standard First Aid and CPR C and the HIGH FIVE Principles of Healthy Child Development (governed by Parks and Recreation Ontario) and have a clear Criminal and Vulnerable Sector Check.


  • Your child is in a caring and safe environment. We guarantee the safe supervision of your child by monitoring and maintaining staff to child ratios for the appropriate age group.
    • 4-6 years of age – 1:6 ratio
    • 5-13 years of age – 1:13 ratio at camps with a 39 camper maximum or 1:10 ratio at camps with a 50 camper maximum
    • 13-21 years, camp for teens and young adults with disabilities – 1:4 ratio
  • Camp Team Leaders are not included in our ratios and extra supervision is always available with the use of trained volunteers and Leaders in Training participants.
  • Campers will use the “buddy system” for washroom breaks with a staff/volunteer.

Camp hours

  • Most camps run from 9 a.m. to 4 p.m. with supervised drop off hours between 8-9 a.m. and pickup between 4-5 p.m. sharp

Late pick-up procedure

  • Campers must be picked up by no later than 5 p.m.
    • Failure to do so will result in a penalty of $5 for the first 15 minutes and $3 for every five minutes thereafter according to our clock and sign-out sheets.
    • Payment is payable at pick up.

Schedules and absenteeism

  • You will receive a camp newsletter on the first day of camp detailing the weekly schedule, daily routine and general camp guidelines.
  • If you know in advance that your child will be absent, please let us know.
  • Staff will call home on a daily basis to confirm absenteeism.

Safety – Sign in/out procedure

  • Each camper is required to have a Camper Information Form completed prior to attending camp. The form can be emailed upon request.
  • Either you or one of the two (2) listed people will be required to sign your camper in and out each day. For the safety of your child and all of our campers you may be asked show identification to our camp staff upon sign out.
  • In the event that you have an emergency and someone else is picking up your child please ensure that you let us know the alternate person who will be picking up your camper that day. We will ask for identi­fication from that person.

Medical information

  • Please ensure that all medical concerns and/or special care requirements are documented during your camp registration; if you have not done so, please contact your local recreation centre to update your family’s ­ file.
  • Should your child require medication, use of an asthma inhaler or Epinephrine while at camp, additional medical forms will need to be completed and can be done on the ­first day of camp.

One2One support

  • One2One support is offered to individuals diagnosed with physical, medical and/or developmental disabilities, providing assistance when participating in programs. Participants must register in a City of Guelph recreational program to be eligible for One2One support. You will need to register for One2One support
  • Participants may provide their own support person to assist. Please contact the Inclusion Programmer.

Please note:

  • Every effort is made to provide support to participants with disabilities either through staff, volunteers and/or the use of adaptive equipment. Support is based on available resources and is not guaranteed.
  • To provide equal opportunity for all, each camper may receive a maximum of four weeks of support

Assessing a participant’s need for support

  • Is extra support required at school?
  • Is extra help at home for basic care?
  • Is there a diagnosed physical, medical and/or development disability that could affect the safety of the participant or other participants?
  • Does the participant belong to a support agency?

Illness protocol

  • If your child becomes ill during camp hours, a parent/guardian will be notified immediately to pick up your child.
  •  For the safety of all campers in the program; if your child has a communicable disease (i.e. pink eye, chicken pox, infection, etc.) please refrain from bringing your child to camp until they are no longer contagious.

Clothing, sunscreen and lost and found

  • Campers should wear comfortable clothing that is weather appropriate. For their safety and protection, it is strongly recommended that they wear closed toe shoes, hats and sunscreen (SPF 15 or higher).
  • We are not responsible for lost or missing items. Please label your camper’s clothing and personal items so that lost items can be identified.
  • Campers are advised not to bring valuables to camp. This includes money and electronic devices.
  • Please be aware that each camp location and facility has its own Lost and Found box.

Inclement weather

  • Our camps take advantage of as much outdoor time as possible. On rainy or smog alert days, we will minimize outdoor time as necessary.
  • In the case of extreme hot weather, precautions will be taken to keep campers hydrated and in cool or air conditioned areas where possible.
  • We follow the heat/smog alerts sent out by Environment Canada and the local Health Unit through the City of Guelph.

Snacks and lunches

  • Please remember to pack lunches and snacks that will not spoil and a re­fillable water bottle as campers will be outdoors and active throughout their day.
  • Please be sensitive to those campers with life threatening food allergies. All camps are “NUT
  • AWARE.” We ask that you do not send products containing nuts or that may contain nuts listed on the labels.
  • Please remind your child(ren) that they are not to share any food with the other campers.


  • For camps that will be swimming during the week, quali­fied Aquatics staff will be on deck to supervise and maintain pool regulations while your child(ren)’s camp counsellors will be in the water with them. Ratios are assigned for pool time.
  • Alternative activities will be provided for any camper who is not interested in participating in swimming/water play.
  • Summer camp swims follow the Aquatic Admission Standards.

Behaviour guidelines

  • The City of Guelph recognizes the responsibility of staff to deal with disruptive behaviour of participants. These guidelines apply to children and youth participating in all recreation programs, including summer camps.
  • Staff will use approaches that are positive, supportive, consistent, pro-active, and based on logical consequences.
  •  Disruptive behaviour will be handled in a fair and consistent manner using progressive behaviour management strategies.
  • The City of Guelph reserves the right to withdraw your child from camp should their behaviour jeopardize the physical safety and security of themselves, participants, staff or property.
  • Communication will be provided to all parents/guardians should a situation arise.
78 KBSummer Camp Parent Information – Printer friendly

For more information

519-822-1260 extension 2681