Snow removal – roads

Learn how we protect our source water from road saltThank a plow driver
Report an issue with roads

Road When we start plowing
Primary roads
  • Plowed after 2.5 centimetres of snowfall
  • Completed six hours after the end of a snow storm
Secondary roads
  • Plowed after 2.5 centimetres of snowfall
  • Completed  24 hours after the end of a snow storm
Residential roads
  • Plowed after 10 centimetres of snowfall
  • Completed 24 hours after the end of a snow storm
If we’ve declared a significant weather event, it may take us longer than usual to clear roads, bike lanes and sidewalks. Please wait until we’ve declared the significant weather event is over before submitting a request for service. Check our latest updates feed on guelph.ca/snow for current news and information on snow removal.

Street parking

Following an extreme snowfall, we call a plow out to remove snow from all streets. To help us clear City streets quickly and safely, please avoid parking on the street for at least 48 hours after a snowfall. This allows our plows to widen streets as much as possible and better accommodate driving and parking during the winter.

Freezing rain

In the event of freezing rain warnings, we treat roads with both sand and salt.

Report an issue with provincial or county roads

Hanlon Parkway / Highway 6 North

For concerns with road conditions on the Hanlon Parkway/Highway 6 North, please call MTO INFO at 416-235-4686 or toll free at toll-free at 1-800-268-4686. (TTY: 905-704-2426 or 1-866-471-8929).

Wellington County

For concerns with road conditions on roads in Wellington County and outside of the city of Guelph boundaries please contact the Wellington County Roads Division at 519-837-2601 or 1-800-663-0750.