Snow removal – roads

Report an issue with roads or bike lanes
Please wait 24 hours before reporting an issue.Learn how we protect our source water from road saltThank a plow driver

Road and bike lane class When we start plowing
Primary roads and bike lanes
  • Plowed after 2.5 centimetres of snowfall
  • Completed six hours after the end of a snow storm
Secondary roads and bike lanes
  • Plowed after 2.5 centimetres of snowfall
  • Completed  24 hours after the end of a snow storm
Residential roads and bike lanes
  • Plowed after 10 centimetres of snowfall
  • Completed 48 hours after the end of a snow storm

Street parking

Following an extreme snow fall, we call a plow out to remove snow from all streets. To help us clear City streets quickly and safely, please avoid parking on the street for at least 48 hours after a snowfall. This allows our plows to widen streets as much as possible and better accommodate driving, parking and cyclists during the winter.

Freezing rain

In the event of freezing rain warnings, we treat roads with both sand and salt.

Report an issue with provincial or county roads

Hanlon Parkway / Highway 6 North

For concerns with road conditions on the Hanlon Parkway/Highway 6 North, please call MTO INFO at 416-235-4686 or toll free at toll-free at 1-800-268-4686. (TTY: 905-704-2426 or 1-866-471-8929).

Wellington County

For concerns with road conditions on roads in Wellington County and outside of the city of Guelph boundaries please contact the Wellington County Roads Division at 519-837-2601 or 1-800-663-0750.