The Ontario Ministry of the Attorney General regulates tickets and fines.
In person
Parking office
- City Hall, 1 Carden Street
- Monday to Friday from 8:30 a.m. to 4:30 p.m.
ServiceGuelph
- Regular Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.
- Summer Hours (July and August): Monday to Friday, 8:30 a.m. to 4 p.m.
- Closed on statutory holidays and Remembrance Day
Note: Wait times are always shorter mid-month. Save yourself time by avoiding the end-of-month lineup.
- During office hours: Inside the main doors by the ServiceGuelph counter
- After-hours: Outside on the stone wall just west of the main doors towards the Wilson Street Parking Lot
Guelph City Hall
Attention: Parking
1 Carden Street
Guelph, ON N1H 3A1
Payments accepted in cash, cheque, debit, money order, Visa and MasterCard.
Online
Payments are accepted online using a Visa or MasterCard. A convenience fee of $2.50 is applied to every transaction.
If you feel you have received a ticket in error or wish to review a ticket for compassionate reasons, you may submit a parking ticket review request to staff.
Report a concern about a ticket
You also have the right to challenge your parking ticket in court. To request a trial for a parking ticket please complete Option 2 on the back of the ticket. If you have misplaced your parking ticket please complete the Notice of Intention to Appear.
Mail or deliver your parking ticket or notice to:
Guelph City Hall
Attention: Parking
1 Carden Street
Guelph, ON
N1H 3A1
Once received staff will process your request and a notice of trial date will be sent.