Rebates toward the purchase and installation of sub-meters are available for residential buildings including rental apartment buildings, condominiums and single-family homes. Using sub-meters to monitor water use helps notify property owners and managers if individual units have high water demands that might indicate:
- Inefficient plumbing products
- Wasteful water use habits
The City of Guelph will rebate $125 for each permanently installed sub-water meter. This type of sub-meter can be installed in a single-family home or each unit of a multi-residential building of 7 units or more. The sub-meter must be installed by a licensed plumber. To qualify for a rebate, permanent sub-meters must meet or exceed American Water Works Association (AWWA) and NSF International standards (NSF/ANSI 61).
The City of Guelph will rebate $100 for each add-on sub-water meter (e.g. temporary meter) with smart technology. This type of sub-meter can be installed in a home or residential unit, such as a basement apartment. For add-on sub-meters with smart technology, only one rebate is available per municipal meter per building.
Residential buildings qualify for rebates if they are:
- Located within the City of Guelph limits
- Hold an active City of Guelph water account
- You purchased your sub-water meter on or after January 1, 2018
- For buildings of seven (7) units or more with an average water demand of more than 150 cubic metres (m3) per unit per year you must complete a Multi-residential Water Audit
If your building has seven (7) units or more and you require assistance please contact Water Services at firstname.lastname@example.org or call 519-837-5627.
To apply for the rebate, please submit the online application with uploaded proof of purchase (for example, a store receipt) and proof of installation (for example, the plumber’s invoice). For add-on sub-meter rebates, only a proof of purchase along with the completed application is necessary.
The City of Guelph will contact you within five (5) business days after receiving the documents.
Your rebate will be credited to the water portion of your Guelph Hydro bill 8-10 weeks after it is approved. Missing information will delay your rebate.
Permanent sub-meter rebate
Add-on sub-meter rebate
If you require the above documents in an alternate format please contact 519-822-1260 extension 2633.
Frequently asked questions
There are two parts to the rebate program:
- a rebate of $125 for each permanent sub-meter installed in each unit of a multi-unit building of 7 units or more and single-family homes
- a rebate of $100 for a temporary sub-meter installed in a home or residential unit, such as a basement apartment.
There is usually a monthly cost to get the monitoring data(digital data) that tracks your water use. The average monthly cost varies depending on the supplier.
Of the systems on the market that we are aware of the typical monthly fee is between $7-20.
The purpose of using a sub-water meter is to monitor your water use to conserve water, control your water costs and mediate risk of flooding due to leaks.For temporary/add-on sub-meters, you will be able to monitor real-time water use data directly through a smart phone app or desktop website. This data can let you know if you have a leak. If you’re not home, for example, and water is running, you’ll know right away and can shut off your water remotely. Some insurance companies may even offer a discount on your home insurance rates for having sub-meters installed (consult your insurance company).
A sub-meter is a cost and damage saving option for residents interested in saving money and preventing possible flood damage.
For more information
519-822-1260 extension 2189