Wastewater Collection Operator

The City of Guelph is a vibrant community with over 120,000 people located in the heart of Southern Ontario, just one hours driving distance from Toronto.  Set in a picturesque natural setting, Guelph is known for its rich architectural heritage, growing economy and excellent quality of life – all good reasons to consider a career in this beautiful city.

Job summary

Resumes are being accepted for the position of Wastewater Collection Operator within the Wastewater Services Division.  Reporting to the Wastewater Collection Supervisor the successful candidate will use their knowledge of wastewater collection systems to operate and maintain the City’s Class III Wastewater Collection Facility. You will demonstrate excellent leadership, troubleshooting and organizational skills, while maintaining compliance with the facilities Certificates of Approval and Environmental Compliance Approvals as well as O. Reg. 129/04.   Guided by the goals and objectives of the City’s Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Vision for an inclusive, connected and prosperous city.

Hours of work

Monday through Friday five (5) consecutive shifts or eight (8) consecutive hours between the hours of 6:00am and 4:00pm.   Participation in the On-call/Stand-by rotation is a requirement of this position.


  • Upon fulfilling licensing requirements, assumes the duties and responsibilities of an Operator in Charge (OIC) as defined by O. Reg. 129/04
  • Takes all steps reasonably necessary to operate the wastewater collection system in a safe and efficient manner in accordance with operating manuals and procedures.
  • Ensure that the Wastewater Collection System is monitored, operated, maintained, tested and adjusted to maintain compliance.
  • Ensure that all equipment used to operate and maintain the Wastewater Collection System is properly monitored, inspected and evaluated and that records of equipment operating status are prepared and available at the end of every operating shift.
  • Oversees and documents sanitary sewer bypass start-up, major changes, and shutdown
  • Responds to wastewater related calls such as blockages, odour complaints, SSO’s and lift station failures; troubleshoots, determines and takes proper action to resolve problem.
  • Participates in all aspects and functions of the maintenance, operation, rehabilitation and repair of the wastewater collection system; including mains, laterals, siphons, force mains, lift stations, and maintenance holes.
  • Utilizes SCADA, e.RIS and cloud-based data to monitor trends and determine cause and effect relationships.
  • Maintains computerized (CMMS) and manual records related to the maintenance, inspection, operation and repair of the wastewater collection system.
  • Coordinates maintenance activities with internal and external service providers to minimize impact on system and facility operation.
  • Provide wastewater system inspection of completed capital and development projects.
  • Operates and maintains a variety of specialized equipment including but not limited to combination sewer flusher/vacuum/hydro excavation unit, CCTV push camera, pipeline cleaning, and infrastructure locating.
  • Perform CCTV inspections and condition assessments using remote controlled CCTV equipment and CCTV software to code defect data to NASSCO PACP/MACP/LACP standards
  • Ensure preventative maintenance on all equipment is performed daily or as required by the manufacturer and inform of any defects.
  • Set up signage and complete traffic control plans efficiently, effectively and safely as per Ontario Traffic Manual Book 7.
  • Utilizes GIS applications to collect infrastructure and maintenance related data.
  • Perform confined space entries to inspect, maintain or repair the wastewater collection system and sewage pumping stations.
  • Comply with all Federal, Provincial and City regulations, policies and procedures and requirements of the Occupational Health and Safety Act.
  • Performs work in a safe, efficient and courteous manner.
  • Perform other related duties as assigned.


  • Experience related to the duties listed above, normally acquired through a Grade 12 Diploma and 2 years post-secondary education in environmental science or a closely related discipline and 1–2 years’ experience in wastewater collection systems or underground infrastructure maintenance. Candidates with equivalent combination of education and experience may be considered.
  • A MECP Class I Wastewater Collection License or higher or a valid Wastewater Collection OIT license and the ability to complete the MECP Class I Wastewater Collection exam within 6 months of start date leading to a Class I Wastewater Collection licence within 12 months of the start date.
  • A valid Class DZ drivers licence with a good driving record.  Successful candidates will be required to provide a current driver’s abstract and CVOR prior to their start date to confirm their license is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
  • Establish and maintain effective work relationships, through communication and cooperation in a team-oriented environment.
  • Able to perform physical requirements to safely and effectively perform required duties, including heavy manual labour in adverse conditions over long periods of time. (E.g. lifting, bending, kneeling, work in confined spaces, trenches and in all types of conditions including inclement weather).
  • Knowledge of proper health and safety practices.
  • Knowledge of wastewater collection systems and sewage pumping stations, their components and maintenance requirements.
  • Ability to read and interpret technical drawings as they relate to the wastewater collection systems and associated facilities.
  • Intermediate skills in Microsoft Office (Word, Excel, Email).
  • Experience with SCADA, GIS and Computerized Maintenance Management Systems would be an asset.
  • Excellent documentation skills (electronic and written)
  • Experience operating mainline CCTV equipment including lateral launch equipment would be an asset.
  • PACP/MACP/LACP certification would be an asset.
  • Basic mechanical and electrical aptitude with the ability to troubleshoot and solve operational problems.
  • Must be able to work alone and/or without direct supervision, as well as in a team environment.
  • Knowledge of the Occupational Health and Safety Act, and other applicable legislation and specifications.
  • A satisfactory Police Record Check would be required at time of offer.


Operator in Training – $27.80 per hour

Class 1 – $30.76 per hour

Class 2 – $31.53 per hour

Class 3 – $32.45 per hour

How to apply

Qualified applicants are invited to apply using our online application system by Monday, March 1, 2021. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.

Please click on the “Apply for this job” button. Instructions will follow.

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The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.