Supervisor, Water Treatment

The City of Guelph is a vibrant and diverse community with a unique sense of place located in southern Ontario along the Innovation Corridor that runs between Toronto and Kitchener-Waterloo. We are also one of Canada’s fastest-growing cities with a projected population increase from 135,000 people to almost 170,000 in the next 10 years. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Job summary

The successful candidate will be responsible for the daily operations and maintenance of the water supply and treatment systems for the Division.  Reporting to the Manager, Water Operations in the Water Services Division, the Supervisor of Water Treatment will oversee a team of Water Operators, Electricians, Millwrights and Technicians to ensure safe water and compliance in accordance with industry legislation. Guided by the goals and objectives of the City of Guelph Corporate Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Vision for an inclusive, connected and prosperous city.


  • Plan, administer, delegate, supervise, and direct the daily work of Water Treatment and Maintenance Operations team members.
  • Provide visible and positive leadership to staff consistent with the commitments of the City’s Leadership Charter, developing and nurturing a work environment that is inclusive, respectful and motivating for staff.
  • Required to participate on the management on-call roster
  • Assume the duties of the Overall Responsible Operator (ORO) for the treatment system, as required.
  • Develop and supervise a comprehensive treatment and maintenance operations program to ensure an adequate and reliable water supply.
  • Develop and supervise treatment operations components of the environmental monitoring program, including the water quality monitoring system, and ensure compliance with all legislation, regulations, and compliance commitments.
  • Develop and ensure the maintenance of a comprehensive maintenance management program to cover all water supply and treatment equipment, property, and infrastructure.
  • Supervise the use and maintenance of the computer based maintenance records system, water quality database, and treatment operations sections of the SCADA system.
  • Create complex and integrated work plans and schedules to achieve maintenance and service objectives for asset management, incorporating elements including routine preventative maintenance, major and minor repairs, process and equipment commissioning, special projects and related factors; conduct logistical evaluations to determine optimal methods of service and repair delivery.
  • Assess staff needs, make recommendations on complement amendments, organizational structure, participate in recruitment process and make effective hiring decisions.
  • Work with the Water Compliance Specialist, Quality Management Specialist, and Health & Safety Specialist to ensure compliance and conformance with all applicable legislation and internal drinking water quality management system requirements. Participate in MECP inspections and DWQMS audits.
  • Work with the Certification Specialist to ensure supply operations staff receives adequate training to maintain their licensing and other certifications.
  • Develop annual operating budgets, monitor operating expenditures, and complete related variance reports; assist with the development of annual capital budgets and multi-year operating and capital forecasts.
  • Assist with capital planning and support the implementation of related capital upgrades and studies.
  • Implement quality customer service initiatives and respond to internal and external customer complaints and requests for information.
  • Perform public relations duties as required.
  • Support internal benchmarking and continuous improvement initiatives.
  • Supervise procurement of major services, materials, supplies, and equipment; develop and support service agreements and contracts; develop and award Tenders, RFP’s, RFQ’s and manage increases in scope to existing projects.
  • Responsible for writing reports and memos for customers, staff, management, and Council as well as SOP’s, technical specifications, and work instructions.
  • Support treatment operations-related emergency response activities and participate in departmental emergency response planning.
  • Perform other related duties as assigned.


  • Considerable experience related to the duties listed above, normally acquired through post-secondary education in Environmental Services, Civil Engineering or related field and considerable experience in the operation of water supply systems. Candidates with an equivalent combination of education and experience may be considered.
  • Possess a Class 2 Water Treatment Certificate.
  • Experience supervising staff or leading work teams, preferably in a unionized environment.
  • Must possess a valid Class G driver’s licence with a good driving record. Successful candidates will be required to provide a current driver’s abstract prior to their start date to confirm their license is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years.  The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
  • Comprehensive understanding and technical knowledge of operations of municipal groundwater supply and treatment systems.
  • Knowledge of the Occupational Health and Safety Act and other applicable legislation and specifications.
  • Knowledge of water industry and municipal and provincial regulations related to water supply and treatment operation and maintenance and environmental compliance.
  • Strong project management skills, with the ability to manage multiple priorities.
  • Excellent oral and written communication skills with the ability to communicate with all levels of staff, stakeholders, the media and the general public.
  • Possess strong interpersonal, leadership and team building skills.
  • Strong mathematical skills with the ability to analyze data, perform calculations and work with large amounts of data
  • Intermediate computer skills in Microsoft Office (Word, Excel, and Outlook).
  • Previous experience with SCADA systems, water quality and environmental information databases, GIS, Hydraulic Modelling and Computerized Maintenance Management Systems/Work Management Systems (CMMS).
  • Knowledge of maintenance principles, practices, concepts and options, including all areas within maintenance planning, scheduling, coordination and optimization.
  • Ability to develop and/or maintain a preventative maintenance program.
  • A professional engineering designation would be an asset.


$83,184.28 – $103,980.35

How to apply

Qualified applicants are invited to apply using our online application system by Tuesday, August 3, 2021. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.

Please click on the “Apply for this job” button. Instructions will follow.

The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.