Market Square Assistant (temporary for approximately 4 months)

The City of Guelph is a vibrant and diverse community with a unique sense of place located in southern Ontario along the Innovation Corridor that runs between Toronto and Kitchener-Waterloo. We are also one of Canada’s fastest-growing cities with a projected population increase from 135,000 people to almost 170,000 in the next 10 years. Guelph is consistently ranked as one of the best places in Canada to live, work, and play—all good reasons to consider a career in this beautiful city.

Job summary

Resumes are being accepted for the temporary position of Market Square Assistant at Market Square in the Culture and Recreation Department. The successful candidate will have a focus on quality customer service for residents and visitors who are visiting the Civic Precinct facilities. Guided by the goals and objectives of the City of Guelph Strategic Plan and committed to the Corporate Values of integrity, service, inclusion, wellness and learning, the candidate will aid in the achievement of the Community Vision – an inclusive, connected, prosperous city where we look after each other and our environment.

Hours of Work

Shifts are a requirement of this position: Any five (5) consecutive shifts 8:00 a.m. to 4:00 p.m. or 3:00p.m. to 11:00 pm, Sunday through Saturday.


  • Perform ice, and events program duties in the maintenance and operation of the Market Square.
  • Operate an ice re-surfacer and associated equipment to maintain the ice surface.
  • Recognize potential accident causes and watch out for and eliminate them.
  • Event conversion tasks such as stage & riser assembly, chair sets & strikes as well as various tasks associated with event presentation.
  • Snow control of the Market Square and salting sidewalks and walkways.
  • Comply with City regulations, policies, and procedures.
  • Immediately report vandalism, mechanical difficulties, damages, etc.
  • Maintains facility quality and safety by adhering to predetermined building operating standards.
  • Acts as a resource person to Market Square customers and staff.
  • Communicates with team members using schedules and co-ordinating equipment requirements.
  • Reports and follows up on all Market Square
  • General housekeeping duties such as sweeping, mopping, shovelling, cleaning, garbage pickup, and restocking of supplies.
  • Aids in the preparation of statistical information of building and/or facility use.
  • Maintain building and systems records including but not limited to refrigeration checks.
  • Comply with City regulations, policies, and procedures.
  • Immediately report vandalism, mechanical difficulties, damages, etc.
  • Perform other related duties as assigned.


  • Experience related to the duties listed above, normally acquired through the completion of a Grade 12 diploma and 3-6 months experience maintaining ice and operating an ice re-surfacer. Candidates with equivalent combination of education and experience may be considered.
  • A valid Class G driver’s licence with a good driving record.  Successful candidates will be required to provide a current driver’s abstract prior to their start date to confirm their licence is held in good standing and that it has not been suspended or revoked under the Highway Traffic Act (HTA) or Criminal Code of Canada in the last 5 years. The City of Guelph will take into consideration the number of demerit points and/or nature of the infractions to determine if it meets our requirements.
  • Must obtain and maintain a valid First Aid/CPR Certificate.
  • Must have a working knowledge of mechanical and refrigeration.
  • Knowledge of the Ontario Health and Safety Act.
  • Working co-operatively with other team members is an important part of this position.
  • Excellent customer service skills along with good oral/written communication skills.
  • Basic computer skills in Microsoft Office (Word and Excel).
  • Must be able to perform physical work (e.g. lifting, climbing, walking, etc.) and able to work in confined spaces.
  • Must be a reliable self-starter, able to make decisions and function with minimum supervision.
  • A certified ice technician and/or valid forklift operator’s licence would be an asset.


$24.90 per hour

How to apply

Qualified applicants are invited to apply using our online application system by November 26, 2021. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Proof of qualifications will be requested at the interview stage.

Please click on the “Apply for this job” button. Instructions will follow.

The City of Guelph is an equal opportunity employer which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.