Box Office Seller – part time

The City of Guelph is a vibrant community with over 120,000 people located in the heart of Southern Ontario, just one hours driving distance from Toronto.  Set in a picturesque natural setting, Guelph is known for its rich architectural heritage, growing economy and excellent quality of life – all good reasons to consider a career in this beautiful city.

Job summary

Located in the heart of downtown Guelph, River Run Centre is a Guelph’s premier performing arts centre, which opened in October 1997. The Centre houses the 786-seat Main Stage Theatre, the 225-seat Co-operators Hall, and Canada Company Hall, a communal lobby that is also multi-purpose.

We are currently accepting applications for customer service oriented individuals to work part time (3-20 hours per week) as Box Office Sellers. Shifts will vary, with no guarantee of hours; evenings, weekends, and holiday hours are required.  Shifts are available from September to June with the possibility of limited hours in July and August.

Duties

This position is involved with a variety of tasks within the River Run Centre’s Box Office. Box office sellers provide exceptional customer service, complete ticket sales in person and by phone; work as part of a team to sell tickets and solve issues on show nights; provide support to online buyers; answer general inquiries; assist with related administrative tasks; and perform other duties as assigned.

Qualifications

Qualifications include exceptional customer service gained through a minimum of 6 months experience in a customer service position, excellent interpersonal and communication skills, telephone etiquette, sales and cash handling experience, experience with computers and web-based sales, attention to detail, willingness to learn, and the ability to work calmly in a very fast paced environment. Knowledge of ticketing software and previous ticketing experience is considered an asset, but not required. Neat appearance and positive attitude when dealing with co-workers and patrons are essential.

Rate

$14.71 per hour

How to apply

  • Qualified applicants are invited to apply by Tuesday, September 17, 2019  by sending their cover letter and resume as one document (pdf or word) by email at info@riverrun.ca
  • In person to River Run Centre Box Office, 35 Woolwich Street, Guelph, Monday to Saturday 11am-6pm
  • By mail to River Run Centre, 35 Woolwich Street, Guelph ON N1H 3V1

The City of Guelph is an equal opportunity employer, which values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.