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Effective Friday, November 15, 2024, Canada Post operations have shut down and mail service has stopped, after Canadian Union of Postal Workers (CUPW) and Canada Post failed to reach a negotiated settlement.
If you usually mail payments, applications, registrations or other documents to the City, a mail service disruption could delay their arrival and lead to late fees or longer processing times.
To avoid late fees, interruptions, or delays, we encourage you to use alternate payment or delivery methods where possible including:
- submitting documents to the City by email or online
- signing up for email or e-delivery of documents or invoices
- arranging EFT or pre-authorized payments
Property taxes
Sign up for pre-authorized payments or pay at your bank or financial institution, by credit card or in person
Accounts payable
Vendors can enroll in payment by electronic funds transfer (EFT). Funds owing will be deposited directly to the vendor’s bank account after the application process, and vendors will receive a remittance detailing the amounts paid.
To receive funds by EFT, please complete the EFT form and send to [email protected].
Electronic Funds Transfer (EFT) Direct Deposit form
Vendors may choose to pick up cheques in person by contacting [email protected]
Parking tickets
Pay online or in person.
Provincial Offences Court fines or tickets
Pay Provincial Offences Court fines or tickets online or in person.
The City will use alternate delivery methods such as courier or hand delivery for sending public notices that are required by legislation.
Committee of Adjustment
Public notices for Committee of Adjustment applications may be sent using alternate delivery methods such as a newspaper advertisement, hand delivery, or courier. A physical sign will still be posted on the subject property.
You can find public notices online by viewing the hearing agenda.
More information
For help with alternate payment, delivery, or pick-up options or arrangements for a service or program, please contact ServiceGuelph.
ServiceGuelph
519-822-1260 press 0
[email protected]