Freezing rain: here’s what you need to know about City services

Guelph, Ontario, February 6, 2019 – Freezing rain has arrived. Check the list for City services to stay up-to-date on delays and cancellations.

Roads, bike lanes and sidewalks

City crews are applying salt and brine to the roads and sidewalks as needed. If you must drive, give yourself plenty of time to get around. You can follow our trucks at Please wait at least 24 hours before reporting a concern with roads and three days for sidewalks.

Report a road, bike lane or sidewalk concern


Our winter-maintained trails are slippery. Park crews are applying sand and salt to paved trails and slopes but they should be used with caution.


Ice buildup can make trees heavy, causing branches to break and trees to fail. Even healthy trees that are structurally sound can fall under the weight of ice. Keep an eye on your private trees. Our forestry crews will be dealing with tree issues on City property, as they become known, and prioritized according to risk presented.

Report a City tree hazard

Storm drains

Please check storm drains near your property and clear them of debris such as leaves, sticks and garbage. This will allow storm water and ice melt to drain properly and prevent flooding.

Report a damaged storm drain or flooding

Guelph Transit

Weather and road conditions can impact transit service. Follow Guelph Transit on Twitter and Facebook to stay up to date.

Plan your trip and access real-time bus schedules

Recreation programs and facilitie

All recreation facilities are open. Patrons are encouraged to call ahead before attending regularly scheduled programming. Please call 519-837-5699.

Aquatic lessons at Victoria Road Recreation Centre and West End Community Centre are cancelled for the evening of February 6. This class has been rescheduled for March 20 at the regular scheduled time.

Waste collection

Waste collection will continue as normal, however, there may be delays.

Guelph Museums

Guelph Civic Museum is open. John McCrae House will be closed today.

Tales from the Hill with the Guelph Guild of Storytellers is cancelled. Follow @guelphmuesums for updates on rescheduling.

River Run Centre

The River Run box office is open. Evening events will continue as planned until further notice. Please call River Run Centre to check for cancellations at 519-763-3000.


To report a concern with powerlines and outages, including a tree on a powerline, please contact Guelph Hydro at 519-822-3014. Follow @guelphhydro on Twitter for updates.

Report a Guelph Hydro concern

Emergency kit

It’s a great idea to start gathering supplies and thinking about what your family will need for at least 72 hours during any emergency. For emergencies, please contact emergency services by calling 911.

How to create an emergency kit

For more information

Doug Godfrey, General Manager
City of Guelph
519-822-1260 extension 2520