Electronic Submission of Industrial, Commercial and Institutional Building Permits

Attention: ICI Contractors, Architects, Engineers, Designers

The City is now accepting building permit applications for New Buildings, Additions and Renovations for Industrial, Commercial and Institutional projects through Building Services Online. This includes stacked townhouses and other multi-residential buildings (apartments, etc) and is in addition to low-rise residential projects that have been able to apply online for some time now.

All submitted documents and drawings are to be in Vector based PDF format (ie.created electronically, not scanned). All files must be unsecured and not password protected. Plans shall be organized into separate files and named as follows:

  • Project Address – Architectural (or ARCH)
  • Project Address – Structural (or STRUCT)
  • Project Address – HVAC
  • Project Address – Plumbing (or PLUMB)
  • Project Address – Electrical (or ELECT)
  • Project Address – Radon
  • Project Address – Fire Alarm (if not part of the Electrical)
  • Project Address – Sprinkler
  • Project Address – Energy Efficiency (If not part of another discipline)

Where “Project Address” is the civic address for the permit being applied for.

Smaller projects with less than 10 pages in total can submit one PDF file named as Project Address. Raster PDF files (ie. scanned files) may be accepted for smaller projects on a case by case basis.

All supporting documentation and associated forms can be submitted in a separate PDF file (or files), that can be scanned or electronically created and named Project Address – Forms (1,2,3,…).

If you prefer to apply at our Building Services counter on the 3rd Floor of City Hall, please bring a USB device with the above noted drawings and files at the time of application. Hard copy sets of drawings are no longer required, provided you have these electronic drawings and files on USB.

This is the first phase in our move towards mandatory electronic submissions, plans review and permit issuance. While it is not currently mandatory that you make electronic submissions, it is highly encouraged and staff will be assisting applicants who come in with hard copy submissions to move towards electronic applications.

When submitting an application online we have processes in place to review the application for completeness, confirm the fees owing and notify you by email within 2 business days. Provided the fees are then paid within 2 business days after notification, the application will remain in order to be reviewed based on the initial application date.

If however the application is incomplete and/or the fees are not paid within 2 business days after being notified, the application will be placed in order to be reviewed once the application is complete and/or the fees are paid.

If you are submitting applications at our Building Services counter, these items will be confirmed at time of application at the counter.

Please also be aware that online inspection booking is also available. When booking inspections through Building Services Online please include the contact name and phone number for the site supervisor that will be meeting the inspector. Next day inspections must be booked prior to 3 p.m.

Please see our video tutorials on new customer sign up, applying for a new application and booking an inspection to help guide you through this process.

If you require further assistance please contact Building Services at 519-837-5615 or at [email protected]

For more information

Jeremy Laur, Chief Building Official
Building Services
519-837-5615 extension 2379
[email protected]