Council endorses recommendations to improve transit service in Guelph

Guelph, Ont., January 31, 2019 – At Tuesday night’s meeting, Council unanimously endorsed 12 recommendations outlined in the final report for the Guelph Transit business service review.

“Council’s endorsement of the recommendations positions Guelph Transit for growth and improved reliability,” says Colleen Clack, deputy CAO of Public Services. “When implemented, the business service review recommendations will help us provide more efficient and reliable transit services to our customers and entire community, test new technology, improve overall service, and plan for the future.”

June Hofland, chair of the Public Services committee, says, “I am pleased with the process and outcome of the Guelph Transit business service review as it sets the transit service up for success in the foreseeable future.”

Implementation of the some of the recommendations is dependent on approval of the 2019 budget on March 5.

Impacts to the 2019 budget include $2.7 million in capital costs and $498,626 in operating expenses.

The recommendations include stabilizing workforce levels, improving service reliability and reducing overtime, expanding the Community Bus service, conducting an operational route review that looks at the current transit system and individual routes, and developing a strategic plan within the context of the Transportation Master Plan to provide direction for conventional, mobility and specialized transit service to 2040.

Media contact

Colleen Clack, Deputy Chief Administrative Officer
Public Services
City of Guelph
519-822-1260 extension 2588
colleen.clack@guelph.ca