Plan focuses on service excellence, financial stability and innovation
Guelph, Ont., September 27, 2016 – Last night the City of Guelph’s Executive Team presented a new medium-term Corporate Administrative Plan to City Council.
“This plan gives us a sharp focus on long-term benefits and results for the community and will make best use of our assets to build a solid foundation,” said the City’s Chief Administrative Officer, Derrick Thomson. “We are closing out our existing 2012-2016 Corporate Strategic Plan and putting a renewed focus on our operations—making sure our people have what they need to deliver exceptional public service.”
“I was pleased to receive a plan that will provide the foundational support the City’s employees need to be able to deliver on Council’s Shared Agenda and service area work plans,” said Mayor Cam Guthrie. “I’ve consistently heard from citizens, business leaders and fellow councillors that we need to simplify and focus on what matters.”
The plan sets out three goals:
- Service excellence: delivering quality service and showing results
- Financial stability: managing our resources to achieve maximum public value
- Innovation: modernizing how the City works
Three programs of work encompass initiatives that will help the City to accomplish its goals.
Service modernization: Delivering municipal services that make lives better. The City will deliver easy access to the services our community needs and provide an exceptional service experience.
Leadership and engagement: Building a great community together. Policies and practices that encourage an environment of openness and culture of collaboration to promote employee development, growth and satisfaction.
Sustainable resources: Ensuring a solid foundation for a growing city. A disciplined, long-term approach that ensures financial stability and maximum value from our municipal assets.
Derrick Thomson, Chief Administrative Officer
City of Guelph
519-822-1260 extension 2221