Tag Archives: Operational Review

City undertakes service, operational reviews to deliver public services better

Council to review about 300 services provided by City over next four years GUELPH, ON, May 16, 2012 – The City’s service and operational reviews have started. Over the next several months, a staff-led Service and Operational Review Team (SORT) will complete the fieldwork. Last fall, Guelph City Council began the examination of about 300 services provided by the City. All services are to be considered over the next four years. “These reviews are not new to the City of Guelph and are an ongoing part of the City’s fiscal sustainability and continuous improvement of the delivery of services to the public and business community, as well as fulfilling a requirement of Council under the Municipal Act,” says Michael Psotka, project director for the City’s… Continue reading City undertakes service, operational reviews to deliver public services better