Weather updates

Picture shows a stormwater drain

Heavy rain expected for Guelph and area

Help clear leaves from catch basins, storm drains

Guelph, ON, October 27, 2015 – Environment Canada has issued a special weather statement for Guelph and surrounding area. It is expected that 25 to 40 mm of rain could fall starting Tuesday night and continue into Wednesday.

In addition, wind gusts to 70 km/h are likely in most areas. These winds may be strong enough to cause some tree damage and local power outages, especially in areas where some or all leaves remain on the trees.

There is also a risk of street flooding in areas where catch basins or storm drains are covered with leaves. City crews are clearing catch basins in areas of the city known to experience flooding. Residents can help by clearing leaves from catch basins and storm drains in their neighbourhood. Residents can use the street view function in Google Maps to locate nearby drains.

Important phone numbers

Please include your name, phone number, and street address when reporting flooding or tree hazards:

  • Report significant flooding to 519-837-5628
  • Report tree hazards to 519-837-5626

Safety tips

  • Drive according to road conditions and pack an emergency car kit
  • Help keep storm drains and catch basins clear to prevent flooding
  • Be cautious around waterways and ponds
  • Call 911 to report downed power lines, stay clear and please be patient as crews respond
  • Please check to make sure your 72 hour emergency kit is ready and well stocked

The City will continue to provide updates to the community, and invites people to subscribe to updates using Twitter or Facebook.

For more information

Dave Elloway
Emergency Management Coordinator
City of Guelph
519-822-1260 extension 2125
dave.elloway@guelph.ca

Cleanup underway in aftermath of storm

Guelph, ON, December 31, 2013 – In the aftermath of the recent ice storm, the City of Guelph has shifted from emergency response to recovery, and is focused primarily on removing large tree limbs hanging over sidewalks, roads, and other public spaces that are a public safety concern.

The City is actively cleaning up forest debris and is now focused largely on two areas that have the greatest number of downed trees and branches, and where the greatest risk to public safety exists: the centre of the city, which centres around the downtown branch of the Guelph Public Library, and the city’s west end.

Parks in which scheduled programs like volunteer-run ice rinks and public events are also a priority for clean-up crews.

The City reminds property owners that the municipality is responsible for removing City-owned hanging and downed trees, branches and debris. Property owners who require assistance with downed trees and branches on their private property are encouraged to contact their home insurance provider or a private arborist. Property owners who are able to remove debris from their property themselves are asked to bring it to the Waste Resource Innovation Centre at 110 Dunlop Drive for free disposal.

The City reminds residents to consider the following for safety:

  • Ensure your 72 hour emergency kit is ready and well stocked. If you used it in the aftermath of the storm, replenish it as more winter weather is forecast and tree limbs affected by ice continue to fall which could cause further power outages.
  • Please bring fallen branches and trees from private properties to the Waste Resource Innovation Centre at 110 Dunlop Drive for free disposal. View public drop off hours. Do not place them at the curb.
  • Pedestrians should exercise caution if debris covering sidewalks requires you to move to roadways. Motorists are asked to travel with caution and keep an eye out for pedestrians who may have had to step onto roadways to avoid debris.
  • Exercise caution when in parks and treed areas as trees continue to be impacted by ice and may fall or lose branches.
  • Drive according to road conditions, pack an emergency car kit, regard caution tape as you would a road closure, and treat any non-functioning traffic signals like a four-way stop
  • Please be careful when walking. Be a good neighbour, if you have salt available, help treat icy sidewalks in your neighbourhood

For more information

Shawn Armstrong
General Manager, Fire and Emergency Services/Fire Chief
519-822-1260 extension 2125
shawn.armstrong@guelph.ca

Exercise caution when going outside

Updated on Tuesday, December 24 at 12:30 p.m.

Guelph, ON, December 23, 2013 – The City is asking people to exercise caution when going outside as City staff continue to address the aftermath of the ice storm.

Guelph Transit routes are on schedule. Guelph Transit is back online. Phones, email and social media are working.

Guelph Hydro is reporting a small number of customers are still without power at this time. City staff and Guelph Hydro officials are contacting impacted customers who might require assistance with shelter or food. Guelph-Wellington Emergency Medical Services and Guelph Fire Department crews are assisting by going door to door to ensure the safety of residents. The City has also alerted Red Cross and Social Service officials in the event any immediate needs are identified. If you still do not have power and require immediate emergency assistance please contact the City at 519-837-5628.

“We are working to ensure that any households who still do not have power have the assistance they need,” said Mayor Karen Farbridge. “My thanks to the City of Guelph and Guelph Hydro staff who have been working around the clock to deal with the aftermath of the storm.”

Please continue to be patient as Public Works and Guelph Hydro crews address icy residential roads and sidewalks, downed trees and power outages across the city.

Due to numerous sites with downed branches, several road closures, and power outages in the area residents are asked consider the following for safety:

  • Drive 30 km/h on residential streets, which are still icy and slick. City crews continue to clear and salt the roads. Please use extra care while navigating around crews at work
  • Drive according to road conditions, pack an emergency car kit, view caution tape like a road closure, and treat any non-functioning traffic signals like a four-way stop
  • Call 911 to report downed power lines, stay clear and please be patient as Guelph Hydro and City crews respond
  • Stay out of parks and treed areas as trees continue to be impacted by ice and may fall or lose branches. Clearing downed trees and branches remains a priority for City staff.
  • To report a fallen tree please contact operations@guelph.ca or call 519-837-5628, be sure to include the street address where the tree is located. Please be patient as calls are prioritized
  • Move cars off the street to make room for salt trucks, and help clear storm drains in residential areas
  • Please be careful when walking. Most sidewalks should be cleared and treated with salt by this evening. Be a good neighbour, if you have salt available, help treat icy sidewalks in your neighbourhood
  • Be cautious around waterways and ponds as temperatures hover around freezing
  • Do not use outdoor appliances indoors; fuel powered generators, barbecues and patio heaters can cause lethal carbon monoxide build-up
  • Once the storm is over, please bring fallen branches and trees from private properties to the Waste Resource Innovation Centre at 110 Dunlop Drive for free disposal. View public drop off hours.

Guelph City Hall and the West End Community Centre are no longer serving as warming centres.

The Sleeman Centre and River Run Centre will remain open as long as they have power.

The Sparkles in the Park event at Riverside Park is canceled.

“We’re working as fast as we can to make sure people can travel through the city safely, but it’s going to take some time,” said Shawn Armstrong, general manager of Emergency Services. “We’re asking for people’s patience.”

The City may continue to experience downed power lines as branches fall. Please check to make sure your 72 hour emergency kit is ready and well stocked.

The City’s winter maintenance service helps ensure community safety every day, and during this exceptional weather event. City emergency management staff will continue to monitor this situation as it evolves, and provide updates to the community.

Media contact

Shawn Armstrong
General Manager, Fire and Emergency Services/Fire Chief
519-822-1260 x 2125
shawn.armstrong@guelph.ca