Report a sidewalk snow or ice issue
Please wait 48 hours after the end of a storm before reporting an issue.
The City of Guelph clears snow from 660 kilometres of sidewalk, 180 crosswalks, crossings, steps, walkways, and 590 bus stops throughout the city. Sidewalks are prioritized based on pedestrian traffic volume and proximity to high use facilities, such as schools, hospitals, and public buildings.
Sidewalk plow and sand routes
In Guelph, there are nine zones for snow plowing and sanding, which are prioritized into two classifications:
- High priority sidewalks – serviced first after four centimetres of snow accumulates.
- Residential sidewalks– serviced after eight centimetres of snow accumulates.
Clearing the ice and snow from the sidewalk in front of your home or business will make it safer for everyone. Keeping sidewalks free of snow and ice is important for everyone’s safety, particularly the elderly, children and people with disabilities.